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Amazon Care is no longer providing services

Frequently Asked Questions

Former Care Medical Patients

How can I access my medical records from Amazon Care?
Amazon Care complies with all applicable laws with respect to patient medical records. Medical records can be requested utilizing the following portal: requestmyrecords.com.

Former Care Medical Employees

How can I access my old financial documents (pay stubs, W2s, other tax forms)?
Former employees can access ADP to retrieve these documents until 2025; please visit workforcenow.adp.com.
How can I request my employee health record?
Employee health records are available through Concentra; please visit www.concentra.com.
How can I request my licensing information?
For licensing information please contact your respective licensing board (e.g., Board of Medicine or Board of Nursing); contact information varies by state.
How can I request my Care Medical Employment Records (e.g. credentialing verification, employment verification, etc.)?
Former Care Medical employees can request employee records (e.g. credentialing verification, employment verification, etc.) using the following portal requestmyrecords.com.
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