Amazon Health Services has developed a health AI assistant that provides reliable health information to help customers discover and navigate products and solutions that address health care needs using knowledge verified by medical experts, when available. Amazon’s health AI assistant answers general questions about health topics, provides common care options for health care needs, and answers support questions to get customers started with Amazon Health Services. Amazon’s health AI assistant can answer questions across a wide variety of health topics, such as symptoms, conditions, treatments, medications, and more.