Health Condition Programs connects you to a dedicated physical therapist or health coach who work with you to create a personalized pain management program. This program may include specialized exercises, education, 1-on-1 support, and more.
Health Condition Programs
Your tools for better health
Get a personal care team + connected devices to manage diabetes—$0 cost to you if you're covered.
Digital health companies can help you prevent and manage diabetes with:
Health monitoring devices
Personal care team and health coaching
A community forum for member support
with covered benefits
This will check your coverage for all health condition programs on Amazon
What you’ll need to get started
You'll need the following information to check your coverage:
Legal first and last name
Date of birth
Preferred email
Employer and insurer name (if any)
How it works
Create a benefits profile
You’ll see if you’re covered for $0 out-of-pocket programs through your insurance or employer.
Submit your application
Complete and submit your application with your digital health company to see if the program is a clinical fit for you.
Get started!
If you're accepted, you'll receive health monitoring devices plus 24/7 messaging access to a virtual-first care team who can help you achieve your goals.
You may be wondering
How does it work?
How does coverage check work?
We’ll check if your insurance plan or employer benefits cover a Health Condition Program using the information you provide, including your legal name, date of birth, email, employer name, and insurance carrier. You can easily apply for the programs on Amazon after we get confirmation that you’re covered.
What does it mean to be covered for Health Condition Programs?
If you’re covered, you might have access to program features at $0 cost to you, paid for by your insurance plan or employer. These features might include connected devices, health coaching, a community forum, and more from participating digital health companies.
What’s a digital health company?
Digital health companies offer personalized programs and services to help you manage conditions like diabetes and high blood pressure.
Will Health Condition Programs replace the care I receive from my primary care provider?
No. Health Condition Programs are meant to accompany the care you receive from a primary care provider. Most programs require prior diagnosis, which often comes from your primary care provider.
Do I need to have a medical diagnosis in order to be accepted?
In most cases, yes. Digital health companies require proof of diagnosis to determine if you’re clinically eligible for programs.
How is my privacy protected?
Across Amazon, protecting customer data is incredibly important. Amazon Health Services (AHS) protects customer information with stringent privacy and security practices to keep information safe and secure. Individually identifiable information sent to and received by digital health companies who are regulated by HIPAA is protected health information (PHI) and we secure and protect it accordingly.
AHS is committed to building an infrastructure that fosters and promotes customer privacy and a strong commitment to safeguarding health information. Please see Amazon Health Condition Programs Terms of Use for more details.
AHS is committed to building an infrastructure that fosters and promotes customer privacy and a strong commitment to safeguarding health information. Please see Amazon Health Condition Programs Terms of Use for more details.
What if I’m not covered?
We’re expanding our partnerships with digital health companies to help customers discover the benefits available to them and bring the highest quality care to more customers. Even if you’re not covered now, you can create a benefits profile and opt-in to be notified if you’re covered for a Health Condition Program in the future.
What happens after I apply?
If you’re both covered and clinically eligible, you can enroll in the program through the digital health company’s website or mobile app. After you’re enrolled, your program might include messaging with a virtual-first health coach, available 24/7 for advice and a personalized health plan. You might also receive connected devices, like a continuous glucose meter, blood pressure monitor, and smart weighing scale, at $0 cost to you. Each program is built with clinical protocols to help you reach your health goals.