We’ll check if your insurance plan or employer benefits cover a digital health program using the information you provide, including your legal name, date of birth, email, employer name, and insurance carrier. You can easily apply for the programs on Amazon after we get confirmation that you’re covered.

If you’re covered, you might have access to program features at $0 cost to you, paid for by your insurance plan or employer. These features include access to a library of exercises developed by physical therapists, 1-on-1 guidance and support from health coaches, exercise equipment, and more.

Digital health companies offer personalized exercise programs for joint and muscle pain management.

No. Health Benefits Connector helps you find digital health programs that accompany the care you receive from a primary care provider.

In some cases, yes. Digital health companies require proof of diagnosis to determine if you’re clinically eligible for programs.

Across Amazon, protecting customer data is incredibly important. Amazon Health Services (AHS) protects customer information with stringent privacy and security practices to keep information safe and secure. Individually identifiable information sent to and received by digital health companies who are regulated by HIPAA is protected health information (PHI) and we secure and protect it accordingly.



AHS is committed to building an infrastructure that fosters and promotes customer privacy and a strong commitment to safeguarding health information. Please see Amazon Health Benefits Connector Terms of Use for more details.

We’re expanding our partnerships with digital health companies to help customers discover the benefits available to them and bring the highest quality care to more customers. Even if you’re not covered now, you can create a benefits profile and opt-in to be notified if you’re covered for a digital health program in the future.

If you’re both covered and clinically eligible, you can enroll in the program through the digital health company’s website or mobile app. After you’re enrolled, your program might include messaging with a virtual-first health coach, available 24/7 for advice and a personalized health plan. You might also receive a welcome kit that includes exercise equipment and a phone stand, at $0 cost to you. Each program is built with clinical protocols to help you reach your health goals.