Get personalized guidance from a professional health coach that includes weekly lessons around nutrition, exercise, sleep and stress, and an online community of peers with similar health goals.
How does the coverage check work?
We’ll check if your insurance plan or employer benefits cover a digital health program using the information you provide, including your legal name, date of birth, email, employer name, and insurance carrier. You can easily apply for the programs on Amazon after we get confirmation that you’re covered.
What does it mean to be covered for a digital health program?
If you’re covered, you might have access to program features at $0 cost to you, paid for by your insurance plan or employer.
What’s a digital health company?
Digital health companies offer online personalized programs for weight management.
Will Health Benefits Connector replace the care I receive from my primary care provider?
No. Health Benefits Connector helps you find digital health programs that accompany the care you receive from a primary care provider.
Do I need to have a medical diagnosis in order to be accepted?
Weight management and nutrition counseling programs do not require prior medical diagnosis. Some weight management programs may have eligibility criteria such as age and BMI.
How is my privacy protected?
Across Amazon, protecting customer data is incredibly important. Amazon Health Services (AHS) protects customer information with stringent privacy and security practices to keep information safe and secure. Individually identifiable information sent to and received by digital health companies who are regulated by HIPAA is protected health information (PHI) and we secure and protect it accordingly.
AHS is committed to building an infrastructure that fosters and promotes customer privacy and a strong commitment to safeguarding health information. Please see Amazon Health Benefits Connector Terms of Use for more details.
What if I’m not covered?
We’re expanding our partnerships with digital health companies to help customers discover the benefits available to them and bring the highest quality care to more customers. Even if you’re not covered now, you can create a benefits profile and opt-in to be notified if you’re covered for a digital health program in the future.
What happens after I apply?
After applying to a program, you will be directed to the digital health company’s website or mobile app to complete account registration and access your health benefits. You may be asked additional questions to verify eligibility and clinical fit based on your health status.