Two people hugging to show support for each other’s mental health; male healthcare provider takes a woman's blood pressure measurement with BP cuff; online doctor smiles at telehealth patient from mobile phone

Anxiety

Connect with a healthcare provider about anxiety treatment and anxiety medication.

Request a prescription renewal with 24/7 virtual care

$29
/message visit
$49
/video visit
*Messaging is not available in some states
Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
Fast care - no appointment necessary
Prime not required
Your health data is secure and protected by our practices and by law
How it works
1.
Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2.
Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3.
You have 14 days to follow up with the provider on any questions you may have
Is Pay-per-visit right for me?
You're 18-64
You need a prescription renewal for an anxiety and/or depression medication you're currently taking
You've taken your depression or anxiety medication within the past 4 days
You've discussed your mental health needs with a licensed healthcare provider within the past 2 years
Over the past 2 weeks, your anxiety and depression symptoms have felt controlled*
*If you're experiencing a mental health crisis, please see a doctor immediately or call 911. You can also call or text the National Suicide Prevention Lifeline 24/7 at 988. We hope you get the help you need.
Explore ways to get care

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
*These appointments will be billed to you or your insurance
Membership
Pay-per-visit
Services
Common conditions
checkmark in a teal circle
checkmark in a teal circle
Select Rx renewal
checkmark in a teal circle
checkmark in a teal circle
Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
checkmark in a teal circle
white x in a grey circle
Message with your care team
On demand
14-day
24/7 on-demand virtual care via message** and video
checkmark in a teal circle
checkmark in a teal circle
Payment
Membership fee
$9/mo or $69/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
white x in a grey circle
white x in a grey circle
Cost for on-demand virtual care
Included in the membership
$29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
checkmark in a teal circle
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs

Get help for your health concerns with in-office visits and 24/7 virtual care

In-office and scheduled remote visits are best for ongoing care with a primary care provider, and are billed to you or your insurance (deductibles and copays apply, depending on your insurance plan). Costs are not included in the membership.

$9

/month

$69

/year
Up to
50% savings
with Prime
Auto-renews at $9/month after the first month or $99/year after the first year. Cancel anytime.
For $9/month, you can
Get 24/7 on-demand virtual care via video or messaging
For health issues that need further diagnosis or ongoing primary care, your provider may recommend scheduling an in-office or remote visit with One Medical (or provider of your choice).
Book same/next day appointments at offices near you with the One Medical app
Send and receive secure messages with your care team
Easily request prescription refills and renewals
If you meet these criteria, you may want to schedule a visit
You’re over the age of 18
You’ve been diagnosed with anxiety or panic attacks in the past
You’ve felt very anxious or worried on most days for several months
You have periods of intense fear or worry (panic attacks)
You're near a One Medical office

Request a prescription renewal with 24/7 virtual care

$29
/message visit
$49
/video visit
*Messaging is not available in some states
Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
Fast care - no appointment necessary
Prime not required
Your health data is secure and protected by our practices and by law
How it works
1.
Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2.
Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3.
You have 14 days to follow up with the provider on any questions you may have
Is Pay-per-visit right for me?
You're 18-64
You need a prescription renewal for an anxiety and/or depression medication you're currently taking
You've taken your depression or anxiety medication within the past 4 days
You've discussed your mental health needs with a licensed healthcare provider within the past 2 years
Over the past 2 weeks, your anxiety and depression symptoms have felt controlled*
*If you're experiencing a mental health crisis, please see a doctor immediately or call 911. You can also call or text the National Suicide Prevention Lifeline 24/7 at 988. We hope you get the help you need.
Explore ways to get care

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
*These appointments will be billed to you or your insurance
Membership
Pay-per-visit
Services
Common conditions
checkmark in a teal circle
checkmark in a teal circle
Select Rx renewal
checkmark in a teal circle
checkmark in a teal circle
Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
checkmark in a teal circle
white x in a grey circle
Message with your care team
On demand
14-day
24/7 on-demand virtual care via message** and video
checkmark in a teal circle
checkmark in a teal circle
Payment
Membership fee
$9/mo or $69/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
white x in a grey circle
white x in a grey circle
Cost for on-demand virtual care
Included in the membership
$29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
checkmark in a teal circle
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs

Request a prescription renewal with 24/7 virtual care

$29
/message visit
$49
/video visit
*Messaging is not available in some states
Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
Fast care - no appointment necessary
Prime not required
Your health data is secure and protected by our practices and by law
How it works
1.
Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2.
Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3.
You have 14 days to follow up with the provider on any questions you may have
Is Pay-per-visit right for me?
You're 18-64
You need a prescription renewal for an anxiety and/or depression medication you're currently taking
You've taken your depression or anxiety medication within the past 4 days
You've discussed your mental health needs with a licensed healthcare provider within the past 2 years
Over the past 2 weeks, your anxiety and depression symptoms have felt controlled*
*If you're experiencing a mental health crisis, please see a doctor immediately or call 911. You can also call or text the National Suicide Prevention Lifeline 24/7 at 988. We hope you get the help you need.

Get help for your health concerns with in-office visits and 24/7 virtual care

In-office and scheduled remote visits are best for ongoing care with a primary care provider, and are billed to you or your insurance (deductibles and copays apply, depending on your insurance plan). Costs are not included in the membership.

$9

/month

$69

/year
Up to
50% savings
with Prime
Auto-renews at $9/month after the first month or $99/year after the first year. Cancel anytime.
This benefit is exclusively for Prime members
For $9/month, you can
Get 24/7 on-demand virtual care via video or messaging
For health issues that need further diagnosis or ongoing primary care, your provider may recommend scheduling an in-office or remote visit with One Medical (or provider of your choice).
Book same/next day appointments at offices near you with the One Medical app
Send and receive secure messages with your care team
Easily request prescription refills and renewals
If you meet these criteria, you may want to schedule a visit
You’re over the age of 18
You’ve been diagnosed with anxiety or panic attacks in the past
You’ve felt very anxious or worried on most days for several months
You have periods of intense fear or worry (panic attacks)
You're near a One Medical office
Woman walking on a sidewalk in a residential neighborhood.

What is anxiety?

It’s perfectly normal to experience worry or anxiety from time to time, but severe or persistent anxiety can make it difficult to function at your best day-to-day. Anxiety can show up in different ways. For example, it can cause near-daily worry about a variety of different things (generalized anxiety disorder), episodes of intense fear that come on suddenly (panic disorder), or extreme fear of situations or objects that are unlikely to be dangerous (phobias).

An overview of anxiety

Anxiety disorders are common and can affect anyone. Medications are effective for many people living with anxiety, but lifestyle changes, self-help resources, psychotherapy (counseling), and group education programs can also help. Your provider will partner with you to determine which (if any) anxiety treatment is ideal for you based on your symptoms, preferences, and health history.
Anxiety can cause:
• Excessive worry
• Feeling restless or irritable
• Difficulty sleeping
• Fatigue
• Difficulty concentrating
• Tense muscles
Anxiety may also cause sudden surges of fear (panic) along with physical symptoms like:
• A fast heartbeat
• Chest tightness
• Nausea
• Shaking

Common anxiety and depression medications

Your Amazon One Medical provider will determine which (if any) anxiety treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of your prescribed medication may be covered by health insurance.
These are the only psychotropic medications available for prescription renewal through Pay-per-visit.
Pill bottle icon
SSRIs
Selective serotonin reuptake inhibitors
• Citalopram (Celexa)
• Escitalopram (Lexapro)
• Fluoxetine (Prozac)
• Paroxetine (Paxil)
• Sertraline (Zoloft)
Pill bottle icon
NDRIs
Norepinephrine–dopamine reuptake inhibitors
• Buproprion (Wellbutrin)
Pill bottle icon
SMSs
Serotonin modulators and stimulators
• Vilazodone (Viibryd)
• Vortioxetine (Trintellix)
Pill bottle icon
SNRIs
Serotonin–norepinephrine reuptake inhibitors
• Desvenlafaxine (Pristiq)
• Duloxetine (Cymbalta)
• Levomilnacipran (Fetzima)
• Venlafaxine (Effexor XR)
Pill bottle icon
TeCAs
Tetracyclic antidepressants
• Mirtazapine (Remeron)
Pill bottle icon
Other anxiety medications
• Buspirone (Buspar)
• Hydroxyzine (Vistaril)
• Propranolol (Inderal)

Related conditions that One Medical treats

Online doctor smiles at telehealth patient from mobile phone

Not sure where to start?

For a one-time fee of $49, a Pay-per-visit telemedicine provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.

Frequently asked questions

About Amazon One Medical

What are your telehealth options for anxiety treatment?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are available for $29 in 36+ states.*

To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.

*State availability varies by condition.
Where are scheduled visits available for Amazon One Medical members?
In-Office Visits are scheduled appointments with the provider of your choice. One Medical members can easily book In-Office Visits at any of our One Medical offices, in:

Atlanta, Austin, Boston, Cape Cod, Charlotte, Chicago, Columbus, Connecticut, D.C Metro Area (DMV), Dallas-Ft. Worth, Denver, Houston, Los Angeles, Miami-Ft. Lauderdale, Milwaukee (coming soon), New Jersey (coming soon), New York City, Orange County, Phoenix, Portland, Raleigh-Durham, San Diego, Seattle-Tacoma, SF Bay Area, Triad, Tucson. More location details.

Remote Visits are scheduled, virtual appointments with the provider of your choice and are available in U.S. states where One Medical offices are located.

In-Office and Remote Visits are not included in the membership and are billed to you/your insurance; copays and deductibles may apply.
Can I use my health insurance for Amazon One Medical Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What will I need to request an anxiety prescription renewal through Amazon One Medical Pay-per-visit?
To request a virtual prescription renewal through Amazon One Medical Pay-per-visit, you'll need to upload an image of your most recent prescription for anxiety medication. Your provider will accept a photo of the prescription label or a screenshot from your medical records.
What's the virtual prescription renewal policy at Amazon One Medical Pay-per-visit?
Pay-per-visit providers typically write online prescription renewals for a 30-day supply of medication.

Your provider will consider many factors when determining if a prescription is medically appropriate. For example, they may want to know how long it's been since you've:
• Taken your medication
• Seen your regular primary care provider
• Had appropriate lab testing
• Had your last prescription renewal through Pay-per-visit*
When you request a prescription renewal, you'll need to provide an image of your last prescription. Your provider will accept a photo of the prescription label or a screenshot from your medical records. The image must clearly show your name, the name of the medication, the dose, the directions, and the date the prescription was written.

There may be a limit to the number of renewal requests that a provider can evaluate in a one-time virtual visit. Providers will not renew prescriptions that require a prior authorization from your insurance company.
*Virtual prescription renewals may be limited to one or two within a 12-month period.
What's the difference between a renewal and a refill?
When you run out of your medication, you refill it through a pharmacy. When you run out of refills, a licensed healthcare provider has to renew your prescription.

You can request a remote prescription renewal through Amazon One Medical. Your provider will send any new prescriptions to a U.S. pharmacy of your choice. You pay for the medication when you pick it up or have it delivered.
Can I get mental health treatment through Amazon One Medical Pay-per-visit?
No. You can't see a mental health provider for behavioral therapy, psychiatry, counseling, coaching, clinical social work, or other mental health specialties through Amazon One Medical Pay-per-visit. For mental health care, you'll need to see a primary care provider or a mental health care provider for guidance.

If you've taken a medication for depression or anxiety within the past 4 days, you can request a prescription renewal through Pay-per-visit, but your provider won't adjust or initiate medication.

Your Pay-per-visit provider won't renew prescriptions for stimulants like Adderall for ADHD, benzodiazepines like Xanax, antipsychotics like quetiapine (Seroquel) or aripiprazole (Abilify), mood stabilizers like lithium, or nerve pain medications like gabapentin (Neurontin) or pregabalin (Lyrica).
What anxiety and depression medications can be renewed through Pay-per-visit?
When medically appropriate, your Amazon One Medical Pay-per-visit provider may renew prescriptions for the following psychotropic medications:
• Buproprion (Wellbutrin)
• Buspirone (Buspar)
• Citalopram (Celexa)
• Desvenlafaxine (Pristiq)
• Duloxetine (Cymbalta)
• Escitalopram (Lexapro)
• Fluoxetine (Prozac)
• Hydroxyzine (Vistaril)
• Levomilnacipran (Fetzima)
• Mirtazapine (Remeron)
• Paroxetine (Paxil)
• Propranolol (Inderal)
• Sertraline (Zoloft)
• Venlafaxine (Effexor XR)
• Vilazodone (Viibryd)
• Vortioxetine (Trintellix)
What happens if my provider can't diagnose or treat my health issue through Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
Can I communicate with a provider after I get my Pay-per-visit treatment plan?
Yes. When you use Pay-per-visit, you can message with One Medical providers within your personal dashboard for an additional 2 weeks (14 days) at no extra cost. This complimentary communication window allows you time to:
Ask follow-up questions about any prescriptions or over-the-counter medications in your treatment plan

• Connect with a provider if you think your treatment needs to be adjusted

• Tell a provider if you're experiencing side effects from your medication

• Tell a provider if there's an issue getting your prescription from the pharmacy

• Let the One Medical care team know that you're feeling better
Your secure, HIPAA-compliant message will be received by the first available provider, who will be able to review your visit’s treatment plan and any follow-up correspondence. If you still need treatment adjustments or have questions after the 14-day communication window, you'll need to start a new visit.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

About anxiety treatment

What's the difference between normal worries and an anxiety disorder?
We all feel anxiety from time to time: It’s a normal human response to stress. It’s common to feel nervous or anxious when under pressure at work or school, when having trouble in a relationship, or when faced with difficult news or a tough decision. Occasional feelings of anxiety can help us to respond to a truly dangerous situation and help focus our attention where it’s needed.

Anxiety disorders, on the other hand, involve worry that’s persistent or out of proportion to the situation. Anxiety disorders impact a person’s ability to function in daily life and can lead a person to avoid circumstances that might trigger their anxiety.
What are the different types of anxiety disorders?
There are several different types of anxiety disorders, with generalized anxiety disorder, panic disorder, and specific phobias being among the most common.

Generalized anxiety disorder (GAD) causes persistent worry about a variety of things, like work or school responsibilities, family, other relationships, health, or day-to-day tasks. Beyond feelings of worry or nervousness, GAD can cause physical symptoms like tight muscles, fatigue, and sleep problems. GAD symptoms occur on most days for a period of at least a few months and can make it challenging to get through daily activities.

Panic disorder causes sudden and intense surges of anxiety and physical symptoms, which can include symptoms like a fast heartbeat or palpitations, chest tightness, nausea, shaking, dizziness, sweating, abdominal pain, or difficulty breathing. These panic attacks can have a clear trigger or may seem to come out of nowhere. Fear can feel overwhelming during a panic attack, and a person may worry that they could lose control or die. Because panic attacks cause such intense feelings, a person with panic disorder will worry about having future panic attacks and may avoid situations that they think could trigger an attack.

Specific phobias cause extreme fear of situations or objects that are unlikely to be dangerous. For example, a person may have a phobia of heights, specific animals (like dogs or spiders), needles or medical procedures, flying on an airplane, being enclosed in an elevator, or being in water. A person with a phobia may feel intense fear despite understanding that they aren’t in danger and may go out of their way to avoid situations that trigger this fear.
How are anxiety disorders diagnosed?
To diagnose an anxiety disorder, a healthcare provider will ask about your symptoms, how those symptoms affect your daily life, and any life circumstances related to the anxious feelings. Your provider will also ask questions about your health history, including medications you take regularly, alcohol or drug use, and any other medical or mental health conditions you’ve been diagnosed with. Your provider may also do a physical exam or order lab work if they think that an underlying health condition could be playing a role in your anxiety symptoms.
How is anxiety treated, and what tools or habits can help to manage anxiety?
In treating anxiety, your provider will help you to understand how anxiety disorders function and will share information about lifestyle changes and self-help resources for anxiety. Self-help tools might include journaling or self-guided cognitive behavioral therapy (CBT) programs. Lifestyle changes could include reducing caffeine, avoiding alcohol or drug use, quitting smoking, getting regular physical activity, and following best practices for restful sleep.

If your anxiety symptoms aren’t controlled with lifestyle changes and self-help tools alone, your provider may recommend psychotherapy (counseling), medication, or both.
Why kinds of medications are used to treat anxiety?
There are many medications available to treat anxiety, including generalized anxiety disorder and panic disorder. For frequent or daily symptoms, SSRIs (selective serotonin reuptake inhibitors) are a common choice. These medications are thought to reduce anxiety by increasing levels of serotonin, a chemical messenger that helps nerve cells in the brain communicate with each other.

If you can’t take an SSRI or treatment with an SSRI isn’t effective, your provider has several other types of daily medications to choose from. Your provider could also prescribe a short-term, as-needed medication if symptoms of anxiety are very severe, but certain as-needed medications for anxiety (like benzodiazepines) come with significant risks. Your provider will focus on working with you to find a daily medication that prevents those more severe symptoms of anxiety.
Will I need an anxiety prescription?
A primary care provider can determine if you need prescription medication to treat your anxiety symptoms. If your care plan includes a prescription, you'll be asked to select a pharmacy. You can send it to your preferred pharmacy or select Amazon Pharmacy to get your medications delivered right to your door.
How long does it take for anxiety treatment to work?
There isn’t one best medication for everyone when it comes to treating anxiety, and finding the right treatment plan can take time. Your provider will be there to support you through the process and will help you understand what to expect at each step along the way.

If you’re starting a daily medication for anxiety, it’s normal for it to take a few weeks before you start to notice the benefits. In addition, your provider will likely prescribe a low dose and then work with you to increase your medication gradually. This approach (called titration) reduces early side effects, which normally improve over time as your body adjusts to the medication, but it means that it will take some time to get to the right dose for you.

If treatment still isn’t working after a few weeks on a higher dose, your provider may recommend trying a different medication.
How can I tell if my symptoms are due to anxiety or could be a sign of an emergency?
Anxiety symptoms can feel scary - especially symptoms of a panic attack, which can include a racing heart, chest pain or tightness, and shortness of breath. Though a panic attack isn’t dangerous, the symptoms can mimic serious conditions like a heart issue or breathing problem, and it’s common to wonder if you might need emergency medical care.

If you’re familiar with your panic symptoms and how to get through a panic attack, you probably don’t need to go to the hospital. But if you’re experiencing symptoms for the first time or if the symptoms feel different from past panic attacks, it’s best to contact your healthcare team, or go straight to the emergency room if you can’t get in touch with a provider right away.
How can I talk to others about my anxiety?
As common as anxiety disorders are, it can still feel difficult to talk with those closest to you about anxiety and how it impacts your life. You may worry about how a loved one will react or how well they’ll understand what you’re going through, but opening up to the people closest to you can be a path to more care and support. Consider what time and place would feel most comfortable for the conversation, and think about preparing some talking points ahead of time.

The people who care about you will likely want to know what they can do to help, and you may want to prepare some suggestions for how they can support you. If you aren’t sure how to start the conversation with a loved one, your primary care provider or a mental health provider can help you get ready.
Clinical sources
1. Melaragno A. J. (2021). Pharmacotherapy for Anxiety Disorders: From First-Line Options to Treatment Resistance. Focus (American Psychiatric Publishing), 19(2), 145–160. Retrieved from https://pmc.ncbi.nlm.nih.gov/articles/PMC8475920/