Man with facial hair pinches capsule of medication; male healthcare provider takes a woman's blood pressure measurement with BP cuff; online doctor smiles at telehealth patient from mobile phone

High cholesterol

Need to renew your statin prescription or refill another medication to lower your cholesterol?
Get care from Amazon One Medical with a one-time virtual visit or become a member to easily book an in-office appointment.
Explore ways to get care


Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*


Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
Common conditions
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Select Rx renewal
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How to access care
One Medical app
Schedule visits, in-office or remote*
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Message with your care team
On demand
24/7 on-demand virtual care via message** and video
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Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
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Cost for on-demand virtual care
Included in the membership
$29 or $49
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
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*These appointments will be billed to you or your insurance
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs

Get help for cholesterol and other health concerns




45% savings
with Prime
There’s no nearby One Medical office based on your address
But you can still access 24/7 on-demand care with the One Medical app
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Book same/next day in-office appointments via the app
Scheduled visits (in-office/remote) billed to your insurance separately (cost sharing applies). One Medical accepts most insurance.
For $9/month, you can
• Book same/next day appointments at offices near you with the One Medical app
• Get 24/7 on-demand virtual care via video or messaging
• Send and receive secure messages with your care team
• Easily request prescription refills and renewals

Renew your statin prescription with 24/7 virtual care

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*Messaging is not available in some states
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3. You have 14 days to follow up with the provider on any questions you may have
Amazon Clinic is now Amazon One Medical
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What will I need to renew my high cholesterol medication through Amazon One Medical Pay-per-visit?

To request a virtual prescription renewal through Pay-per-visit, you'll need to upload an image of your most recent prescription for high cholesterol medication. Your provider will accept a photo of the prescription label or a screenshot from your medical records.

If you request a prescription lasting longer than 30 days, you'll need to show relevant lab testing from within the past 12 months. You can upload a PDF or an image file like a JPG or PNG of your most recent lipid panel.

If your provider has concerns about your lab results, they may not renew your prescription through Pay-per-visit. Instead, they'll recommend that you see a primary care provider for an in-person evaluation.

Is Pay-per-visit right for me?

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You're 18-64
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You have a prior diagnosis of high cholesterol (hyperlipidemia or hypercholesterolemia)
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Your prescription for high cholesterol medication has expired or you’re out of refills
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You don’t need to change your dose
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You’ve taken your medication within the past 6 months
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You're not pregnant

Common types of high cholesterol medication

Your Amazon One Medical provider will determine which (if any) high cholesterol treatment is medically appropriate for you based on your symptoms and health history. If your prescription is renewed, pick up your medication at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of your prescribed medication may be covered by health insurance.
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Statins are first-line therapies for lowering low-density lipoprotein cholesterol (LDL-C).
• Atorvastatin (Lipitor)
• Fluvastatin (Lescol)
• Lovastatin (Altoprev, Mevacor)
• Pitavastatin (Zypitamag, Livalo)
• Pravastatin (Pravachol)
• Rosuvastatin (Crestor)
• Simvastatin (Zocor)
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These medications can reduce triglyceride production in the liver.
• Fenofibrate (Tricor, Fenoglide)
• Gemfibrozil (Lopid)
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Ezetimibe (Zetia)
This medication can inhibit cholesterol absorption in the intestines.
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Omega-3 fatty acid supplements
These healthy fats may lower triglyceride levels.
• Icosapent ethyl (Vascepa)
• Omega-3 acid ethyl esters (Lovaza)
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Niacin (Niacor)
This B vitamin can improve cholesterol levels.
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Not sure where to start?

For a one-time fee of $49, a One Medical provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.

Frequently asked questions

About Amazon One Medical

What are my telehealth options for this condition?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers two types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are currently available for $29 in 34 states.

To see your Pay-per-visit options, first choose your state.
Can I use my health insurance for Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Amazon One Medical Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

About cholesterol treatment and testing

How often should I get my cholesterol checked?
How often you get your cholesterol checked depends on a number of clinical factors, but in general, adults should be screened for lipid disorders (dyslipidemia) at least once every 5 years. If your risk of developing atherosclerotic cardiovascular disease (ASCVD) is higher, then you should be screened at least every 3 years.

Cholesterol screenings are called lipid panels or lipid profiles. They measure the levels of LDL cholesterol, HDL cholesterol, total cholesterol, and triglycerides in your blood.

High cholesterol doesn't have any signs or symptoms, so getting your blood checked is essential to measuring risk.
Can I get my cholesterol levels tested through Pay-per-visit?
No. If you need cholesterol testing, telehealth isn't the most appropriate option for you. You'll need to see a primary care provider for in-person labs.
Who should take statins?
Statins can be prescribed to lower high cholesterol (LDL-C ≥160 mg/dL), or to prevent high cholesterol and its associated health risks. The United States Preventive Services Task Force (USPSTF) recommends that healthcare providers prescribe statins to prevent ASCVD if the following statements are all true:
1. You're 40-75 years old
2. You have at least one of these ASCVD risk factors:
• You smoke cigarettes
• You have high blood pressure (hypertension)
• You have lipoprotein abnormalities like high LDL-C
• You have diabetes
3. Your estimated 10-year ASCVD risk is 7.5% or higher*
Did you know?
• Statin therapy can reduce LDL-C (“bad” cholesterol) by 20–60%
• Each 1% reduction in LDL-C can also reduce ASCVD risk by 1%
*This score is calculated by your provider using inputs like your age, sex, blood pressure, and smoking history.
What are the possible side effects of taking high cholesterol medication?
Statins are the most prescribed type of medication in the world because they're considered safe, well-tolerated, effective, and can even have health benefits beyond lowering cholesterol.

But that doesn't mean that statin complications don't exist. The most common side effect of statin use is myopathy, or muscle-related symptoms like pain or tenderness.
What's the difference between a renewal and a refill?
When you run out of your medication, you refill it through a pharmacy. When you run out of refills, a licensed healthcare provider has to renew your prescription.

You can request a remote prescription renewal through Amazon One Medical. Your provider will send any new prescriptions to a U.S. pharmacy of your choice. You pay for the medication when you pick it up or have it delivered.
What's the virtual prescription renewal policy at Amazon One Medical Pay-per-visit?
Pay-per-visit providers typically write prescription renewals for a 30-day supply of medication.

Your provider will consider many factors when determining if a prescription is medically appropriate. For example, they may want to know how long it's been since you've:
• Taken your medication
• Seen your regular primary care provider
• Had appropriate lab testing
• Had your last prescription renewal through Pay-per-visit*
When you request a prescription renewal, you'll need to provide an image of your last prescription. Your provider will accept a photo of the prescription label or a screenshot from your medical records. The image must clearly show your name, the name of the medication, the dose, the directions, and the date the prescription was written.
*Virtual prescription renewals may be limited to one or two within a 12-month period.
Clinical sources
1. Ferri, N., Ruscica, M., Fazio, S., & Corsini, A. (2024). Low-Density Lipoprotein Cholesterol-Lowering Drugs: A Narrative Review. Journal of clinical medicine, 13(4), 943. Retrieved from
2. Grundy, S. M., Stone, N. J., Bailey, A. L., Beam, C., Birtcher, K. K., Blumenthal, R. S., Braun, L. T., de Ferranti, S., Faiella-Tommasino, J., Forman, D. E., Goldberg, R., Heidenreich, P. A., Hlatky, M. A., Jones, D. W., Lloyd-Jones, D., Lopez-Pajares, N., Ndumele, C. E., Orringer, C. E., Peralta, C. A., Saseen, J. J., … Yeboah, J. (2019). 2018 AHA/ACC/AACVPR/AAPA/ABC/ACPM/ADA/AGS/APhA/ASPC/NLA/PCNA Guideline on the Management of Blood Cholesterol: Executive Summary: A Report of the American College of Cardiology/American Heart Association Task Force on Clinical Practice Guidelines. Journal of the American College of Cardiology, 73(24), 3168–3209. Retrieved from
3. Khatiwada, N., & Hong, Z. (2024). Potential Benefits and Risks Associated with the Use of Statins. Pharmaceutics, 16(2), 214. Retrieved from
4. Tsao, C. W., Aday, A. W., Almarzooq, Z. I., Anderson, C. A. M., Arora, P., Avery, C. L., Baker-Smith, C. M., Beaton, A. Z., Boehme, A. K., Buxton, A. E., Commodore-Mensah, Y., Elkind, M. S. V., Evenson, K. R., Eze-Nliam, C., Fugar, S., Generoso, G., Heard, D. G., Hiremath, S., Ho, J. E., Kalani, R., … American Heart Association Council on Epidemiology and Prevention Statistics Committee and Stroke Statistics Subcommittee (2023). Heart Disease and Stroke Statistics-2023 Update: A Report From the American Heart Association. Circulation, 147(8), e93–e621. Retrieved from