Man runs his fingers through thick hair; male healthcare provider takes a woman's blood pressure measurement with BP cuff; online doctor smiles at telehealth patient from mobile phone

Male hair loss

Experiencing male pattern balding? Prescription medication can stimulate hair growth and prevent further hair loss.
Get care from Amazon One Medical with a one-time virtual visit or become a member to easily book an in-office appointment.
Explore ways to get care

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
Membership
Pay-per-visit
Services
Common conditions
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Select Rx renewal
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Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
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Message with your care team
On demand
14-day
24/7 on-demand virtual care via message** and video
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Payment
Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
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Cost for on-demand virtual care
Included in the membership
$29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
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*These appointments will be billed to you or your insurance
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs

Get help for hair loss and other health concerns

$9

/month

$99

/year
45% savings
with Prime
There’s no nearby One Medical office based on your address
But you can still access 24/7 on-demand care with the One Medical app
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Book same/next day in-office appointments via the app
Scheduled visits (in-office/remote) billed to your insurance separately (cost sharing applies). One Medical accepts most insurance.
For $9/month, you can
• Book same/next day appointments at offices near you with the One Medical app
• Get 24/7 on-demand virtual care via video or messaging
• Send and receive secure messages with your care team
• Easily request prescription refills and renewals

Quickly treat male hair loss with 24/7 virtual care

$29
/message visit
$49
/video visit
*Messaging is not available in some states
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3. You have 14 days to follow up with the provider on any questions you may have
Amazon Clinic is now Amazon One Medical
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What causes male hair loss?

Male balding, also called male pattern hair loss (MPHL) or androgenetic alopecia, is caused by your hair follicles becoming smaller over time. The androgen hormone DHT influences this process, which is largely driven by genetic factors.

Can a man's hair grow back?

Yes, a man’s hair can grow back as long as a hair follicle is still active. Male hair loss treatments can stimulate hair growth and prevent further hair loss. But androgenetic alopecia tends to progress with age, and there’s no permanent cure for the condition. When you stop treatment with medications like minoxidil (Rogaine) or finasteride (Propecia), you lose their benefits.

Is Pay-per-visit right for me?

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You're 18-64
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Your sex assigned at birth was male, or you identify as transgender
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You have symptoms of classic male pattern balding, particularly around your hairline or the top of your head
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You haven't lost more than 50% of the hair on your head
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You’re not losing hair on other parts of your body
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You’re not experiencing pain, redness, scarring, or visible sores on your scalp

Common male hair loss medications

Your Amazon One Medical provider will determine which (if any) hair loss treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing.

These medications aren’t a cure for MPHL, but they can stop the progression of hair loss and improve hair coverage when used for at least 6 months.
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Finasteride (Propecia)
• 5-alpha-reductase inhibitor
• Inhibits DHT production by 65%
• Usually well tolerated, with small risk (<5%) of sexual side effects
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Minoxidil (Rogaine)
• Increases size of hair follicles
• Over-the-counter 2% or 5% solution or foam applied 2xs daily
• Usually well tolerated, with rare scalp irritation

More care for men's health

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Athlete's foot

Prescription antifungal creams can relieve scaly, itchy skin.
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Erectile dysfunction (ED)

PDE5i medication can boost your sexual confidence.
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Premature ejaculation

Climaxing too soon can cause issues in your sex life.
Online doctor smiles at telehealth patient from mobile phone

Not sure where to start?

For a one-time fee of $49, a One Medical provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.

Frequently asked questions

About Amazon One Medical

What are my telehealth options for this condition?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers two types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are currently available for $29 in 34 states.

To see your Pay-per-visit options, first choose your state.
Can I use my health insurance for Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Amazon One Medical Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

About hair loss and MPHL treatment

How common is male pattern hair loss (MPHL)?
MPHL is very common, especially as men get older. Research shows that 16% of men under 30 report moderate to extensive hair loss, but it's reported in over 50% of men ages 40-49.
Can I get a prescription for oral minoxidil through Pay-per-visit?
No. Oral minoxidil (Loniten), also called low dose oral minoxidil (LDOM), isn't available through Pay-per-visit at this time. LDOM prescriptions require initial lab testing.
Can women get hair loss treatment through Pay-per-visit?
No. If you're a women experiencing hair loss, telehealth isn't the most appropriate option for you. To determine what's causing your hair loss, you'll need to see a primary care provider for an in-person evaluation and testing.
If I have a prostate condition, can I still get male hair loss treatment through Pay-per-visit?
No. If you have a prostate condition (like an elevated PSA test) or you have a family history of prostate cancer, telehealth isn't the most appropriate treatment option for you. Certain medications may increase your risk of prostate cancer. You'll need to see a primary care provider for further guidance.
Can I get hair loss treatment if I'm transgender?
Yes. Amazon One Medical offers male hair loss treatment to transgender women as well as transgender men who are taking testosterone. Please note that finasteride, a prescription medication prescribed for hair regrowth, may interfere with certain hormone therapies.
Clinical sources
1. Adil, A., & Godwin, M. (2017). The effectiveness of treatments for androgenetic alopecia: A systematic review and meta-analysis. Journal of the American Academy of Dermatology, 77(1), 136–141.e5. Retrieved from https://pubmed.ncbi.nlm.nih.gov/28396101/
2. Chin E. Y. (2013). Androgenetic alopecia (male pattern hair loss) in the United States: what treatments should primary care providers recommend?. Journal of the American Association of Nurse Practitioners, 25(8), 395–401. Retrieved from https://onlinelibrary.wiley.com/doi/full/10.1111/1745-7599.12030
3. Hillmer, A. M., Hanneken, S., Ritzmann, S., Becker, T., Freudenberg, J., Brockschmidt, F. F., Flaquer, A., Freudenberg-Hua, Y., Jamra, R. A., Metzen, C., Heyn, U., Schweiger, N., Betz, R. C., Blaumeiser, B., Hampe, J., Schreiber, S., Schulze, T. G., Hennies, H. C., Schumacher, J., Propping, P., … Nothen, M. M. (2005). Genetic variation in the human androgen receptor gene is the major determinant of common early-onset androgenetic alopecia. American journal of human genetics, 77(1), 140–148. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1226186/
4. Kaiser, M., Abdin, R., Gaumond, S. I., Issa, N. T., & Jimenez, J. J. (2023). Treatment of Androgenetic Alopecia: Current Guidance and Unmet Needs. Clinical, cosmetic and investigational dermatology, 16, 1387–1406. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10239632/
5. Randolph, M., & Tosti, A. (2021). Oral minoxidil treatment for hair loss: A review of efficacy and safety. Journal of the American Academy of Dermatology, 84(3), 737–746. Retrieved from https://pubmed.ncbi.nlm.nih.gov/32622136/
6. Rhodes, T., Girman, C. J., Savin, R. C., Kaufman, K. D., Guo, S., Lilly, F. R., Siervogel, R. M., & Chumlea, W. C. (1998). Prevalence of male pattern hair loss in 18-49 year old men. Dermatologic surgery : official publication for American Society for Dermatologic Surgery [et al.], 24(12), 1330–1332. Retrieved from https://pubmed.ncbi.nlm.nih.gov/9865198/