Woman hides face with bouquet of orange and yellow flowers; male healthcare provider takes a woman's blood pressure measurement with BP cuff; online doctor smiles at telehealth patient from mobile phone

Seasonal allergies

Experiencing allergy symptoms like a runny nose and itchy eyes? Allergy medication can deliver relief.
Get care from Amazon One Medical with a one-time virtual visit or become a member to easily book an in-office appointment.
Explore ways to get care

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
Membership
Pay-per-visit
Services
Common conditions
checkmark in a teal circle
checkmark in a teal circle
Select Rx renewal
checkmark in a teal circle
checkmark in a teal circle
Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
checkmark in a teal circle
white x in a grey circle
Message with your care team
On demand
14-day
24/7 on-demand virtual care via message** and video
checkmark in a teal circle
checkmark in a teal circle
Payment
Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
white x in a grey circle
white x in a grey circle
Cost for on-demand virtual care
Included in the membership
$29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
checkmark in a teal circle
*These appointments will be billed to you or your insurance
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs

Get help for allergies and other health concerns

$9

/month

$99

/year
45% savings
with Prime
There’s no nearby One Medical office based on your address
But you can still access 24/7 on-demand care with the One Medical app
calendar icon
Book same/next day in-office appointments via the app
Scheduled visits (in-office/remote) billed to your insurance separately (cost sharing applies). One Medical accepts most insurance.
For $9/month, you can
• Book same/next day appointments at offices near you with the One Medical app
• Get 24/7 on-demand virtual care via video or messaging
• Send and receive secure messages with your care team
• Easily request prescription refills and renewals

Quickly treat allergy symptoms with 24/7 virtual care

$29
/message visit
$49
/video visit
*Messaging is not available in some states
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3. You have 14 days to follow up with the provider on any questions you may have
Amazon Clinic is now Amazon One Medical
Reclining woman reaches for tissue from tissue box next to couch

How do I know if I have seasonal allergies?

Seasonal allergies, also called hay fever or intermittent allergies, are typically triggered by outdoor allergens like pollen. You can generally predict when these allergies will flare up from year to year, like in the spring and fall.

In contrast, persistent or perennial allergy symptoms are often triggered by a constant in your environment, like dust mites, mold spores, or pet dander in the home.

Both hay fever and persistent allergies are types of allergic rhinitis (AR) that can be treated through Amazon One Medical.

What are the common symptoms of allergic rhinitis?

• Nasal congestion
• Itchy eyes or nose
• Sneezing
• Postnasal drip
• Runny nose with watery discharge

Is Pay-per-visit right for me?

checkmark in a teal circle
You're 18-64
checkmark in a teal circle
You're experiencing allergy symptoms like itchy eyes, a runny nose, or sneezing
checkmark in a teal circle
You're not having a severe allergic reaction* that includes a rash or swollen lips or tongue
checkmark in a teal circle
You’re not pregnant
*If you're having an allergic reaction that involves multiple organ systems, you may be experiencing anaphylactic shock. Please call 911 or go to an emergency room (ER) as soon as possible.

Common types of allergy medication

Your Amazon One Medical provider will determine which (if any) allergy treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of your prescribed medication may be covered by health insurance.

Prescriptions for oral steroids, leukotriene modifiers like montelukast (Singulair), immunotherapy, and oral vasoconstrictors like pseudoephedrine aren't available through Pay-per-visit.
Nasal spray icon
Allergy nasal sprays
Steroid (glucocorticoid) nasal sprays and H1 antihistamine nasal sprays are available over the counter (OTC).
• Azelastine (Astelin, Astepro)
• Azelastine-fluticasone (Dymista)
• Budesonide (Rhinocort)
• Ciclesonide (Omnaris)
• Fluticasone (Flonase)
• Mometasone (Nasonex)
• Olopatadine (Patanase)
• Triamcinolone (Nasacort)
Eye drop icon
Allergy eye drops
Allergy eye symptoms (allergic conjunctivitis) can be treated with antihistamine eye drops.
• Alcaftadine (Lastacaft)
• Azelastine (Optivar)
• Ketotifen (Alaway, Zaditor)
• Olopatadine (Pataday)
Pill bottle icon
Oral antihistamines (allergy pills)
Antihistamines work by blocking a chemical called histamine, which is produced by the immune system during allergic reactions.
• Cetirizine hydrochloride (Zyrtec)
• Desloratadine (Clarinex)
• Fexofenadine (Allegra)
• Levocetirizine (Xyzal)
• Loratadine (Claritin)

Conditions that can have similar symptoms

Woman in white t-shirt touches painful throat on teal background

Cough, cold, flu, and strep throat

If your symptoms came on gradually and you have cold symptoms like body aches, you might have a respiratory infection.
Young woman with dark hair coughs and places her hand on chest on teal background

COVID-19

If you've tested positive for COVID-19, you can find out if you're eligible for Paxlovid.
Bearded man closes his eyes in pain as he touches the top of his nose on teal background

Sinus infection (sinusitis)

If you have nasal congestion, facial pain, and a headache, you might have sinusitis.
Online doctor smiles at telehealth patient from mobile phone

Not sure where to start?

For a one-time fee of $49, a One Medical provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.

Frequently asked questions

About Amazon One Medical

What are my telehealth options for this condition?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers two types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are currently available for $29 in 34 states.

To see your Pay-per-visit options, first choose your state.
Can I use my health insurance for Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Amazon One Medical Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

About allergies

How do I know what type of allergies I have?
Allergic rhinitis (AR) can be classified in a couple different ways:

By frequency
• Intermittent or seasonal allergies/hay fever

You have allergy symptoms fewer than 4 days/week or for less than 4 weeks at a time. You can predict when your allergies will flare up from year to year. Symptoms are typically triggered by outdoor allergens like pollen.

• Persistent or perennial allergies

You have allergy symptoms more than 4 days/week or for more than 4 weeks at a time. These allergies are often triggered by a constant in your environment, like dust mites, mold spores, or pet dander in the home.

Note that you can also experience persistent allergy symptoms that get worse at certain times of year.
By severity
• Moderate-severe allergies

You experience at least one of the following:
1) Sleep disturbance
2) Interference in school or work
3) Interference in leisure or sports activities
4) "Troublesome" symptoms
• Mild allergies

You don't experience any of the 4 moderate-severe criteria
When are seasonal allergies most common?
Peak pollen periods for trees, grasses, and weeds can vary depending on where you live. But in general, hay fever symptoms are usually triggered in the spring and fall.

If you have seasonal allergies, the American Academy of Allergy, Asthma & Immunology (AAAAI) recommends consulting the National Allergy Bureau's online database to track your local pollen count.
Can I still go outside if I have seasonal allergies?
Yes, but you may want to take certain precautions to increase your comfort level. The American College of Allergy, Asthma & Immunology (ACAAI) recommends taking the following steps to manage seasonal allergy symptoms:
• Track your local pollen count. You can do this through the National Allergy Bureau's online database.

• Keep your home and car windows closed during allergy seasons, when tree, grass, or ragweed pollen counts are highest

• Anticipate the times when pollen is more likely to trigger allergy symptoms, like spring and summer evenings, or mornings in late summer and early fall

• Take appropriate medication before you do outdoor activities

• Shower and change your clothes after outdoor activities
You can also work with a primary care provider or an allergist to help you find the precise source of your symptoms.
What are some other strategies for controlling seasonal allergies?
Besides medication, the following strategies may help with allergy management:
• Use nasal irrigation like a neti pot
• Stay inside when pollen counts are high
• Upgrade your home's central air filters
• Wash your clothes and bedding more frequently
• Wear a mask
Are people with allergies more likely to experience other atopic diseases?
Allergic rhinitis, asthma, and eczema (atopic dermatitis) are all atopic diseases, meaning they're caused by an exaggerated and inappropriate immune response to a perceived threat. Essentially, your body's immune system recognizes a harmless substance (an antigen) as an enemy and launches a counterattack, leading to inflammation.
Allergic rhinitis (AR)

Nasal inflammation caused by sensitization to aeroallergens

Asthma

Bronchoconstriction caused by hyperresponsive airways

Eczema (atopic dermatitis)


Skin inflammation caused by dysregulation of the skin's barrier function
These 3 conditions are often linked across the lifespan, with childhood eczema sometimes leading to allergic rhinitis and asthma in a process called the atopic march.

Did you know?
• Up to 80% of children with asthma are later diagnosed with asthma and/or allergic rhinitis

• Up to 40% of people with allergic rhinitis also have asthma

• Up to 50% of people with asthma also have allergic rhinitis
There's no clear consensus on what causes these atopic diseases, though experts know that our environment is at least partially responsible. Factors like diet, hygiene, infections, and air pollution have all been implicated in the atopic triad.
Clinical sources
1. ACAAI Public Website. (2014). ACAAI Public Website. https://acaai.org/
2. Hill, D. A., & Spergel, J. M. (2018). The atopic march: Critical evidence and clinical relevance. Annals of allergy, asthma & immunology : official publication of the American College of Allergy, Asthma, & Immunology, 120(2), 131–137. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5806141/
3. Linton, S., Hossenbaccus, L., & Ellis, A. K. (2023). Evidence-based use of antihistamines for treatment of allergic conditions. Annals of allergy, asthma & immunology : official publication of the American College of Allergy, Asthma, & Immunology, 131(4), 412–420. Retrieved from https://www.annallergy.org/article/S1081-1206(23)00524-0/fulltext