Amazon One Medical is a modern approach to medical care—allowing people to get care on their terms, on their schedule. One Medical members receive ongoing support for their healthcare needs, using the One Medical app to book in-office doctors’ appointments at locations near them, and to request 24/7 on-demand virtual care at no extra cost. Amazon One Medical Pay-per-visit gives Amazon customers the option to seek out one-time virtual visits for 30+ common conditions.

One Medical’s philosophy is rooted in quality care, patient-centered design, and a smart application of technology. To deliver the best preventive medicine, acute care, and chronic condition management, One Medical provides medical professionals the time and tools to make the best decisions for your health.

Each primary care provider places a strong emphasis on fostering patient-provider relationships based on trust and mutual understanding, taking the time to get to know you and your unique health story. Providers want to understand how your history and lifestyle affect your overall well-being, and they’ll collaborate with you to customize a plan that fits your life and helps you achieve your goals. One Medical providers aim to be your long-term health care advocates, partnering with you to manage your health issues and navigate complex medical decisions. By using diagnostic tests appropriately and avoiding overdiagnosis or unnecessary prescriptions, they empower you to make positive changes in your health and your life with newfound knowledge, support, and guidance. And because providers see fewer patients than typical primary care providers each day, they’ll have more time to spend with you to address your concerns. One Medical stays by your side every step of the way, helping you understand your care plan even after you leave the office.

No, One Medical membership is not included as part of an Amazon Prime membership, but can be purchased for an additional $9/mo for the first member and $6/mo for up to five additional members (an exclusive discount price for Prime members). Terms apply.

Yes! You can join One Medical here.

Locate and open the purchase confirmation email that was sent to the primary email address of your Prime account (don't forget to check the spam folder). The email will include options to either create a new One Medical account or apply your Prime pricing to an existing One Medical account. If you're unable to locate the purchase confirmation email, visit the membership management page and follow the on-screen prompts.

The One Medical membership fee covers access to One Medical’s on-demand and asynchronous virtual care services, as well as high-touch and value-added personal services such as insurance navigation and referral management. The on-demand virtual services are accessible through the One Medical app, featuring 24/7/365 on-demand video chats, secure provider messaging, “Treat Me Now” assessments for common health concerns, easy vaccine and medical record access, prescription renewals, and proactive reminders for follow-up care and referral needs.

The Membership Fee is not a covered benefit under most health insurance plans.

One Medical is dedicated to serving its community members, regardless of their financial means. Payment of the membership fee is not a prerequisite for receiving medical care in One Medical offices.

Financial assistance is not applicable towards services rendered by outside facilities such as labs, specialist facilities, imaging facilities, etc. Learn more about options for accessing medical services at One Medical without payment of the annual membership fee on the One Medical website.

One Medical is not an insurance plan. One Medical does accept health plans from most insurance carriers as well as Medicare. Some of the more popular plans that One Medical accepts are listed on their website.

One Medical members and patients can book appointments at any of the offices across the US. We recommend checking with One Medical’s office prior to making an appointment to ensure your insurance plan is accepted at the office you plan to visit, as this might vary based on location.

If you don’t have a One Medical location nearby, you can still benefit from a One Medical membership. You'll be able to get care right from your phone, 24/7, with on-demand care nationwide via Video Chat or Treat Me Now at no extra cost. And, if you travel to a city with a One Medical office, or if One Medical opens an office near you, you can book an appointment via the app to see one of our providers in person or via Remote Visit.

Depending on your location, there may be a requirement that One Medical first see you over video (or in person) before One Medical can provide care to you via Treat Me Now.

Yes, One Medical offers Pediatric Services (newborn - 17 years old) in several of our office locations. Please visit our locations page to find out if we have a Pediatric office location near you.

One Medical provides comprehensive primary care for seniors on Medicare who can receive care in-person. Learn more about One Medical's primary care for seniors.

Except for residents of Washington, DC, One Medical cannot care for individuals only on Medicaid.

One Medical has experience with a wide variety of conditions, including chronic condition management. If your One Medical provider determines that a prescription is appropriate as part of your course of treatment, your provider will send it electronically to your pharmacy of choice. If you have an existing prescription, you can submit a request to have it renewed through the renewal request tool within your One Medical online account or the One Medical mobile app after you become a One Medical member.