Prime and One Medical logo in white color against Prime blue background.

Prime now offers medical care

Get a care team on call for everyday concerns, chronic conditions, and more for only $9/month.
This benefit is exclusively for Prime members

A modern approach to primary care

One Medical works with your insurance just like a typical doctor’s office, but makes it more comfortable and convenient to get care.
Get care for everyday concerns, chronic conditions, mental health, and more
24/7 on-demand virtual care
Primary care offices in many US cities
Longer appointments so you don’t feel rushed
Care solutions for adults and kids

One Medical accepts most major health insurance plans

One Medical membership gives you access to the app where you can:

See how much you save with Prime

Prime members: choose membership options to see savings for you and your family.
*Taxes may apply. Cancel anytime. Terms apply.
This benefit is exclusively for Prime members

Add family members for
only $6/mo each

Buy additional memberships (up to 5) 
and unlock greater Prime savings. That's 
ongoing and on-call medical care to get 
and stay healthy—when you need it.

Find a One Medical
office near you

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See what makes One Medical different

What One Medical members are saying
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You may be wondering

Getting started

What is One Medical?
One Medical is a primary care practice for people across every stage of life. One Medical offers same and next-day in-office or remote visits, paired with 24/7/365 on-demand virtual care services through the One Medical mobile or web app, allowing members to seek care when and where it’s most convenient to them. One Medical is designed to better serve the needs of its patients and providers, including through thoughtfully designed and welcoming offices across the US, appointments that start on time, longer than industry average for primary care appointments with providers, and onsite labs. One Medical provides a comprehensive and human-centered primary care experience, including preventive and everyday health visits, chronic care management, pediatric and mental health services in a growing number of locations, and more. Members enjoy access to 24/7/365 virtual care services through the One Medical app, which allows them to receive care from the comfort of home or on the go, whether it’s for acute needs at odd hours, or to simply manage follow-up needs and prescription renewals.
What makes One Medical different from other primary care and urgent care practices?
One Medical’s philosophy is rooted in quality care, patient-centered design, and a smart application of technology. To deliver the best preventive medicine, acute care, and chronic condition management, One Medical provides medical professionals the time and tools to make the best decisions for your health.
Each primary care provider places a strong emphasis on fostering patient-provider relationships based on trust and mutual understanding, taking the time to get to know you and your unique health story. Providers want to understand how your history and lifestyle affect your overall well-being, and they’ll collaborate with you to customize a plan that fits your life and helps you achieve your goals. One Medical providers aim to be your long-term health care advocates, partnering with you to manage your health issues and navigate complex medical decisions. By using diagnostic tests appropriately and avoiding overdiagnosis or unnecessary prescriptions, they empower you to make positive changes in your health and your life with newfound knowledge, support, and guidance. And because providers see fewer patients than typical primary care providers each day, they’ll have more time to spend with you to address your concerns. One Medical stays by your side every step of the way, helping you understand your care plan even after you leave the office.


Does a One Medical membership come with my Amazon Prime membership?
No, One Medical membership is not included as part of an Amazon Prime membership, but can be purchased for an additional $9/mo for the first member and $6/mo for up to five additional members (an exclusive discount price for Prime members). Terms apply.
I’m not a Prime Member. Can I still purchase a One Medical Membership?
Yes! You can join One Medical here.

Pricing, payment, and insurance

I purchased a One Medical membership through my Prime account. How do I connect my Prime pricing to my One Medical account?
Locate and open the purchase confirmation email that was sent to the primary email address of your Prime account (don’t forget to check the spam folder). If you’re new to One Medical, click the “Create an account on One Medical” button in the email, and follow the on-screen prompts. If you’re already a One Medical member, click the “Sign in” link to apply your Prime pricing.
If you’re unable to locate the purchase confirmation email, visit the membership management page and click “Set up the memberships on One Medical.”
Why is there a membership fee?
The One Medical membership fee covers access to One Medical’s on-demand and asynchronous virtual care services, as well as high-touch and value-added personal services such as insurance navigation and referral management. The on-demand virtual services are accessible through the One Medical app, featuring 24/7/365 on-demand video chats, secure provider messaging, “Treat Me Now” assessments for common health concerns, easy vaccine and medical record access, prescription renewals, and proactive reminders for follow-up care and referral needs.
The Membership Fee is not a covered benefit under most health insurance plans.
One Medical is dedicated to serving its community members, regardless of their financial means. Payment of the membership fee is not a prerequisite for receiving medical care in One Medical offices.
Financial assistance is not applicable towards services rendered by outside facilities such as labs, specialist facilities, imaging facilities, etc. Learn more about options for accessing medical services at One Medical without payment of the annual membership fee on the One Medical website.
Does One Medical accept insurance? Is One Medical an insurance plan?
One Medical is not an insurance plan. One Medical does accept health plans from most insurance carriers as well as Medicare. Some of the more popular plans that One Medical accepts are listed on their website.


How do I get care with One Medical?
One Medical members and patients can book appointments at any of the offices across the US. We recommend checking with One Medical’s office prior to making an appointment to ensure your insurance plan is accepted at the office you plan to visit, as this might vary based on location.
If you don’t have a One Medical location nearby, you can still benefit from a One Medical membership. You'll be able to get care right from your phone, 24/7, with on-demand care nationwide via Video Chat or Treat Me Now at no extra cost. And, if you travel to a city with a One Medical office, or if One Medical opens an office near you, you can book an appointment via the app to see one of our providers in person or via Remote Visit.
Depending on your location, there may be a requirement that One Medical first see you over video (or in person) before One Medical can provide care to you via Treat Me Now.
Does One Medical offer pediatric care for my kids?
Yes, One Medical offers Pediatric Services (newborn - 17 years old) in several of our office locations. Please visit our locations page to find out if we have a Pediatric office location near you.
I’m 65+ years and on Medicare. Does One Medical have an offering for me?
One Medical provides comprehensive primary care for seniors on Medicare who can receive care in-person. Learn more about One Medical's primary care for seniors.
I only have Medicaid. Can I receive care from One Medical?
Except for residents of Washington, DC, One Medical cannot care for individuals only on Medicaid.
Can One Medical providers write a prescription for my condition?
One Medical has experience with a wide variety of conditions, including chronic condition management. If your One Medical provider determines that a prescription is appropriate as part of your course of treatment, your provider will send it electronically to your pharmacy of choice. If you have an existing prescription, you can submit a request to have it renewed through the renewal request tool within your One Medical online account or the One Medical mobile app after you become a One Medical member.

Other questions

I still have questions about One Medical. Who can I talk to?
For more information about One Medical, visit the One Medical website, the One Medical Help Center, or contact One Medical.

Get care now with One Medical

This benefit is exclusively for Prime members

Have additional questions? See Help / FAQ