Pay-per-visit
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Amazon health services
One Medical Membership
Get ongoing care at our 200+ offices or virtual care 24/7
One Medical Pay-per-visit
Best for one-off telehealth visits from $29 (varies by state)
Amazon Pharmacy
Get your meds with fast, free delivery
FSA | HSA
FSA | HSA eligible products
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Your account has an Amazon One Medical Membership

On-demand care for this condition is included with membership

With your membership you can:

Get 24/7 on-demand care via Video Chat or Treat Me Now
Convenient prescription refill and renewal requests
View a summary and action items after your visit, and directly message your care team
Go to One Medical
Continue without membership
Female hand holds blister pack with prescription morning after pill; male healthcare provider takes a woman's blood pressure measurement with BP cuff; online doctor smiles at telehealth patient from mobile phone

Emergency contraception (morning-after pill)

Need the morning-after pill? You can take ella up to 5 days after having unprotected sex or experiencing a contraceptive failure.

Quickly get contraception with 24/7 virtual care

From 
$29
/message visit
$49
/video visit
Prices vary by condition. Prices subject to change. Messaging is not available in some states.
Start a one-time virtual visit
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered by Amazon Pharmacy
3. You have 14 days to follow up with the provider on any questions you may have
Explore ways to get care
Compare

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
*These appointments will be billed to you or your insurance
Membership
Pay-per-visit
Services
Common conditions
checkmark in a teal circle
checkmark in a teal circle
Select Rx renewal
checkmark in a teal circle
checkmark in a teal circle
Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
checkmark in a teal circle
white x in a grey circle
Message with your care team
On demand
14-day
24/7 on-demand virtual care via message** and video
checkmark in a teal circle
checkmark in a teal circle
Payment
Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
white x in a grey circle
white x in a grey circle
Cost for on-demand virtual care
Included in the membership
From $29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
checkmark in a teal circle
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs
Membership
24/7 on-demand care; ongoing support for healthcare needs
$9
/mo with Prime
Cancel at any time
or
Pay-per-visit
One-time virtual visit to treat a common condition
from
$29
/visit
Prices vary by visit type & condition

Quickly get contraception with 24/7 virtual care

From 
$29
/message visit
$49
/video visit
Prices vary by condition. Prices subject to change. Messaging is not available in some states.
Start a one-time virtual visit
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3. You have 14 days to follow up with the provider on any questions you may have
Explore ways to get care
Compare

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
*These appointments will be billed to you or your insurance
Membership
Pay-per-visit
Services
Common conditions
checkmark in a teal circle
checkmark in a teal circle
Select Rx renewal
checkmark in a teal circle
checkmark in a teal circle
Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
checkmark in a teal circle
white x in a grey circle
Message with your care team
On demand
14-day
24/7 on-demand virtual care via message** and video
checkmark in a teal circle
checkmark in a teal circle
Payment
Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
white x in a grey circle
white x in a grey circle
Cost for on-demand virtual care
Included in the membership
From $29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
checkmark in a teal circle
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs
Membership
24/7 on-demand care; ongoing support for healthcare needs
$9
/mo with Prime
Cancel at any time
or
Pay-per-visit
One-time virtual visit to treat a common condition
from
$29
/visit
Prices vary by visit type & condition

Quickly get contraception with 24/7 virtual care

From 
$29
/message visit
$49
/video visit
Prices vary by condition. Prices subject to change. Messaging is not available in some states.
Start a one-time virtual visit
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3. You have 14 days to follow up with the provider on any questions you may have
Young woman with glasses and freckles stands in natural light, looking at her mobile phone

Do I need a prescription for a morning-after pill?

You’ll need a prescription for ulipristal acetate (ella), a type of emergency birth control that can delay or prevent ovulation when taken within 5 days (120 hours) of having unprotected sex or experiencing a contraceptive failure.
You won’t need a prescription for levonorgestrel (Plan B, My Way, and others), a type of emergency birth control that can prevent ovulation when taken within 3 days (72 hours) of having unprotected sex or experiencing a contraceptive failure.
Both types of medication are FDA-approved to prevent pregnancy, though neither drug is 100% effective.

How much does the morning-after pill cost?

Most major insurance plans cover the cost of ulipristal acetate (ella). The medication’s out-of-pocket cost is about $40 to $50. Levonorgestrel (Plan B, My Way, and others) is available over the counter at many pharmacies and online for $50 or less.*
*Pricing not guaranteed

Is Pay-per-visit right for me?

You're 18-55
You’ve had unprotected sex within the past 5 days and you want to prevent pregnancy
You’re not looking for birth control you can take routinely
You’re not already pregnant

Prescription morning-after pill

Your Amazon One Medical provider will determine which (if any) emergency contraception is medically appropriate for you based on your health history. If you're prescribed medication, pick it up at a pharmacy of your choice. The cost of your prescribed medication may be covered by health insurance.
Pill bottle icon
ella
ella is a morning-after pill that can be prescribed to prevent pregnancy if you've had unprotected sex or a contraceptive failure within the past 5 days.

More care for women's health

Female hand holds birth control pill pack on teal background

Birth control

Amazon One Medical makes it easy to get your annual prescription.
Request a birth control RX ›
Female torso hunches over with period pain, hands over pelvic area, on teal background

Period cramp relief

Specialized NSAIDs can target the root of period pain.
Get period pain treatment ›
Fingers pinch round white pill on teal background

UTIs

Urinary tract infections cause painful and frequent urination.
Get UTI treatment ›
Online doctor smiles at telehealth patient from mobile phone

Not sure where to start?

For a one-time fee of $49, a Pay-per-visit telemedicine provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.
Get urgent virtual care ›

Frequently asked questions

About Amazon One Medical

What are your telehealth options for emergency birth control?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.
If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.
If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available from $49 in all 50 states and D.C. Message-only visits are available from $29 in 36+ states.*
To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.
*State availability varies by condition. Prices subject to change.
Can I use my health insurance for Amazon One Medical Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.
If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
Can I communicate with a provider after I get my Pay-per-visit treatment plan?
Yes. When you use Pay-per-visit, you can message with One Medical providers within your personal dashboard for an additional 2 weeks (14 days) at no extra cost. This complimentary communication window allows you time to:
• Ask follow-up questions about any prescriptions or over-the-counter medications in your treatment plan
• Connect with a provider if you think your treatment needs to be adjusted
• Tell a provider if you're experiencing side effects from your medication
• Tell a provider if there's an issue getting your prescription from the pharmacy
• Let the One Medical care team know that you're feeling better
Your secure, HIPAA-compliant message will be received by the first available provider, who will be able to review your visit’s treatment plan and any follow-up correspondence. If you still need treatment adjustments or have questions after the 14-day communication window, you'll need to start a new visit.
What if I want to refill my medication?
If your provider didn't include refills with a prescription when they sent your treatment plan through Pay-per-visit, you'll need to start a new one-time virtual visit to request another prescription.
There are many reasons why a provider may decide that prescription refills aren't medically appropriate. For example, they may want to assess how well a medication is working and whether or not it needs to be adjusted before you continue with the same treatment.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.
We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.
Amazon does not sell customers’ personal information, including PHI.

About ella and emergency birth control

What do I need to request a prescription for ella?
To determine if ella is medically appropriate for you, your Amazon One Medical provider will need to know certain health information like your height and weight, as body mass index (BMI) can affect how well the morning-after pill works.
Your provider will also need the name of a local pharmacy of your choice where they can send your ella prescription for immediate fulfillment. The cost of your prescribed medication may be covered by health insurance.
Will ella terminate an existing pregnancy?
No. ella is not an abortion medication. Emergency contraception can prevent pregnancy, but it won't terminate an existing pregnancy.
If you've had signs or symptoms of pregnancy since your last menstrual period, you'll need to confirm that you're not pregnant before you can take ella. Healthcare providers won't prescribe ella if you're pregnant because the medication has a small risk of harming a fetus.
If you have questions about mifepristone, the medication that causes medical abortions, you'll need to see a primary care provider for guidance.
Can emergency birth control prevent sexually transmitted infections (STIs)?
No. If you've had unprotected sex and are concerned about STIs, you'll still need to see a primary care provider for an in-person evaluation. We hope you find the care you need.
Can I use ella for routine birth control?
No. Emergency birth control isn't recommended for routine use. For birth control that can be taken regularly to prevent pregnancy, we recommend that you start from Amazon One Medical's Birth control page.
Will taking ella affect my menstrual cycle?
Maybe. After taking ella, your period may occur a few days earlier or later than usual.
Will I have to stop taking my other medications in order to take ella?
Certain medications and supplements may affect how well emergency contraception works, including the following:
• Blood thinners (anticoagulants) like warfarin (Coumadin)
• Estrogen-lowering medication like anastrozole (Arimidex) and letrozole (Femara)
• Hormonal birth control
• Rifampin (Rifadin) or daily antibiotics
• Seizure medications like phenytoin, carbamazepine, and lamictal
Your Amazon One Medical provider will review your health information and let you know if you'll need to pause or stop other therapies before you take ella.
Clinical sources
1. HRA Pharma America Inc. (2021). ella: Highlights of prescribing information. https://www.accessdata.fda.gov/drugsatfda_docs/label/2021/022474s011lbl.pdf
See all Amazon One Medical FAQs
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