Bearded man closes his eyes in pain as he touches the top of his nose; male healthcare provider takes a woman's blood pressure measurement with BP cuff; online doctor smiles at telehealth patient from mobile phone

Sinus infection (sinusitis)

Experiencing a headache, facial pressure, and nasal congestion? Sinus treatments can deliver relief.
Get care from Amazon One Medical with a one-time virtual visit or become a member to easily book an in-office appointment.
Explore ways to get care

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
Membership
Pay-per-visit
Services
Common conditions
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Select Rx renewal
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Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
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Message with your care team
On demand
14-day
24/7 on-demand virtual care via message** and video
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Payment
Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
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Cost for on-demand virtual care
Included in the membership
$29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
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*These appointments will be billed to you or your insurance
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs

Get help for sinusitis and other health concerns

$9

/month

$99

/year
45% savings
with Prime
There’s no nearby One Medical office based on your address
But you can still access 24/7 on-demand care with the One Medical app
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Book same/next day in-office appointments via the app
Scheduled visits (in-office/remote) billed to your insurance separately (cost sharing applies). One Medical accepts most insurance.
For $9/month, you can
• Book same/next day appointments at offices near you with the One Medical app
• Get 24/7 on-demand virtual care via video or messaging
• Send and receive secure messages with your care team
• Easily request prescription refills and renewals

Quickly treat sinusitis with 24/7 virtual care

$29
/message visit
$49
/video visit
*Messaging is not available in some states
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3. You have 14 days to follow up with the provider on any questions you may have
Amazon Clinic is now Amazon One Medical
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What is a sinus infection?

A sinus infection, also known as sinusitis or acute rhinosinusitis (ARS), is an inflammation of the sinuses that’s caused by a virus or bacteria.

When your sinuses are infected, it means that fluid has built up in the air cavities around your nasal passages. This makes it harder for your nose and sinuses to clear out dust and debris, leading to uncomfortable symptoms like facial pain or pressure.

What are sinus infection symptoms?

• Facial pain or pressure
• Headache
• Nasal congestion
• Postnasal drip

Is Pay-per-visit right for me?

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You're 18-64
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You’ve had fewer than 3 sinus infections in the past 12 months
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You haven't already taken antibiotics for your symptoms
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You're not experiencing ear pain, difficulty hearing, or a heavy cough
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You’ve had your symptoms for less than a month

Common sinus infection medications

Your Amazon One Medical provider will determine which (if any) sinus infection treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. The cost of your prescribed medication may be covered by health insurance.
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Allergy tablets
• Fexofenadine (Allegra)
• Loratadine (Claritin)
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Cough relief
• Guaifenesin (Mucinex)
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Antibiotics
Only prescribed in a small percentage of cases
• Amoxicillin-clavulanate (Augmentin)
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Nasal spray
• Fluticasone (Flonase)
• Intranasal ipratropium
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Cold tablets
• Acetaminophen/phenylephrine (Sudafed PE)
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Oral pain relievers
• Acetaminophen (Tylenol)
• Ibuprofen (Advil)

Conditions that can have similar symptoms

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Cough, cold, flu, and strep throat

If your symptoms came on gradually and you have cold symptoms like body aches, you might have a respiratory infection.
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COVID-19

If you've tested positive for COVID-19, you can find out if you're eligible for Paxlovid.
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Seasonal allergies

If you're sneezing and have red or itchy eyes, you might be experiencing allergic rhinitis.
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Not sure where to start?

For a one-time fee of $49, a One Medical provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.

Frequently asked questions

About Amazon One Medical

What are my telehealth options for this condition?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers two types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are currently available for $29 in 34 states.

To see your Pay-per-visit options, first choose your state.
Can I use my health insurance for Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Amazon One Medical Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

About sinus infection treatment

What's the best medicine for sinusitis?
The best medicine for sinusitis (inflammation of the sinuses) depends on what's causing the infection. Almost all sinus infections are caused by viruses, which don't respond to antibiotics. Your provider may prescribe antibiotics for a sinus infection that's determined to be bacterial.

If you’ve had sinusitis symptoms (like sinus headache, facial pressure, and nasal congestion) for less than a week, it may be too early to tell what's causing the inflammation. Your Amazon One Medical provider may then take a wait-and-see approach, recommending over-the-counter (OTC) treatments during this time. If your symptoms don't improve, antibiotics might be appropriate.
Clinical sources
1. Rosenfeld, R. M., Piccirillo, J. F., Chandrasekhar, S. S., Brook, I., Ashok Kumar, K., Kramper, M., Orlandi, R. R., Palmer, J. N., Patel, Z. M., Peters, A., Walsh, S. A., & Corrigan, M. D. (2015). Clinical practice guideline (update): adult sinusitis. Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery, 152(2 Suppl), S1–S39. Retrieved from https://aao-hnsfjournals.onlinelibrary.wiley.com/doi/10.1177/0194599815572097