Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Video Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 On-Demand Care via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can get online treatment with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available from $49 in all 50 states and D.C. Message-only visits are available from $29 in 36+ states.*

To see your On-Demand Care options for this condition, start a treatment and choose your state.

Amazon One Medical doesn't accept health insurance for On-Demand Care (formerly Pay-per-visit). You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your treatment.

We do our best to make sure you’re eligible for online treatment before you connect with a provider. When you request care, your health intake helps us understand whether you can be treated virtually, or if you'll need to be seen in person for more closely managed care. If your answers indicate that we can't treat you through our service, we'll let you know why, then recommend next steps so you can find the care you need.

If your provider didn't include refills with a prescription when they sent your treatment plan through On-Demand Care, you'll need to start a new treatment to request another prescription.

Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

The generic price for a 3mL bottle of bimatoprost may range from $30 to $60 with a prescription discount card.*

A 3mL bottle of generic bimatoprost or Latisse contains 70 applicators. Each eye requires its own applicator and applicators can only be used once. The 3mL bottle lasts about 35 days when the lash medication is used as directed.

A 5mL bottle of generic bimatoprost or Latisse contains 140 applicators and lasts about 10 weeks when used as directed.

The most common side effects of bimatoprost eyelash growth serum are itching and redness, reported in approximately 4% of clinical trial patients. If you have light-colored eyes, there's a small chance (less than 4%) that bimatoprost may permanently darken the colored part of your eye (iris).