Hypothyroidism

Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are available for $29 in 36+ states.*

To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.

*State availability varies by condition.

Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.

If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.

Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

No. If you need thyroid testing, telehealth isn't the most appropriate option for you. You'll need to see a primary care provider for in-person labs.

Thyroid level testing, also called thyroid labs or a thyroid panel, measure levels of thyroid-stimulating hormone (TSH), free thyroid hormones such as thyroxine (free T4), and triiodothyronine (T3).

Because the thyroid gland affects so many different organ systems, poor thyroid function can cause a wide range of side effects, including fatigue, mental health symptoms, and high blood pressure (hypertension).

If thyroid levels get dangerously low, the condition can lead to a thyroid emergency like myxedema coma, which is frequently fatal.

Levothyroxine, a common hypothyroidism medication, has a relatively long half-life of 7 days. This means that the drug continues to work in your body even if you skip a dose. But it's critical to maintain healthy thyroid function (euthyroid) to reduce your risk of health problems.

Hypothyroidism medication should be taken consistently, and thyroid levels checked regularly by a healthcare provider.