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One Medical Pay-per-visit
Best for one-off telehealth visits from $29 (varies by state)
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Your account has an Amazon One Medical Membership

On-demand care for this condition is included with membership

With your membership you can:

Get 24/7 on-demand care via Video Chat or Treat Me Now
Convenient prescription refill and renewal requests
View a summary and action items after your visit, and directly message your care team
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Request a same-day prescription renewal of anxiety medication

Out of refills of medication you take for anxiety? Visit with a telehealth provider about renewing your prescription for anxiety treatment
/message visit/video visit
Extra $10 off
on your first visit

Pay-per-visit New Customer Promotion Details


Eligibility:

This new customer promotion is only available on certain conditions. In order to qualify, you must never have purchased a visit before from Amazon One Medical Pay-per-visit (PPV).

If you qualify for this promotional discount on your first PPV visit, there's nothing extra you need to do. We'll apply the savings for you at checkout.

If you're entitled to receive benefits from any state or federal government healthcare program, you may not use Amazon One Medical PPV services and therefore are ineligible for this promotion (for more details, see One Medical Pay-per-Visit FAQs here: https://health.amazon.com/onemedical/help).

Terms:

This offer is limited to one per customer, is not available on all conditions, and cannot be combined with other offers. Amazon One Medical reserves the right to modify or cancel the offer at any time. Offer is non-transferable and may not be resold. If you violate these terms, the offer will be invalid. Sales tax may apply, which varies by state. Prices and conditions are subject to change; messaging-only visits not available in all states.

How it works

Start a visit
Get a virtual visit at your convenience 24/7—no appointment needed.
Meet with a trusted provider
A licensed provider will assess your concerns and recommend treatment.
Get treatment
Treatment for common conditions. If needed, prescriptions are sent to your pharmacy or delivered to your door with Amazon Pharmacy.
Stay connected
Receive personalized care plan, and get continued support from providers.
Smiling One Medical provider delivers telehealth care

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What is anxiety?

It’s perfectly normal to experience worry or anxiety from time to time, but severe or persistent anxiety can make it difficult to function at your best day-to-day. Anxiety can show up in different ways. For example, it can cause near-daily worry about a variety of different things (generalized anxiety disorder), episodes of intense fear that come on suddenly (panic disorder), or extreme fear of situations or objects that are unlikely to be dangerous (phobias).

An overview of anxiety

Anxiety disorders are common and can affect anyone. Medications are effective for many people living with anxiety, but lifestyle changes, self-help resources, psychotherapy (counseling), and group education programs can also help. Your provider will partner with you to determine which (if any) anxiety treatment is ideal for you based on your symptoms, preferences, and health history.
Anxiety can cause:
• Excessive worry
• Feeling restless or irritable
• Difficulty sleeping
• Fatigue
• Difficulty concentrating
• Tense muscles
Anxiety may also cause sudden surges of fear (panic) along with physical symptoms like:
• A fast heartbeat
• Chest tightness
• Nausea
• Shaking

Common anxiety and depression medications

Your Amazon One Medical provider will determine which (if any) anxiety treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of your prescribed medication may be covered by health insurance.
These are the only psychotropic medications available for prescription renewal through Pay-per-visit.
Pill bottle icon
SSRIs
Selective serotonin reuptake inhibitors
• Citalopram (Celexa)
• Escitalopram (Lexapro)
• Fluoxetine (Prozac)
• Paroxetine (Paxil)
• Sertraline (Zoloft)
Pill bottle icon
NDRIs
Norepinephrine–dopamine reuptake inhibitors
• Buproprion (Wellbutrin)
Pill bottle icon
SMSs
Serotonin modulators and stimulators
• Vilazodone (Viibryd)
• Vortioxetine (Trintellix)
Pill bottle icon
SNRIs
Serotonin–norepinephrine reuptake inhibitors
• Desvenlafaxine (Pristiq)
• Duloxetine (Cymbalta)
• Levomilnacipran (Fetzima)
• Venlafaxine (Effexor XR)
Pill bottle icon
TeCAs
Tetracyclic antidepressants
• Mirtazapine (Remeron)
Pill bottle icon
Other anxiety medications
• Buspirone (Buspar)
• Hydroxyzine (Vistaril)
• Propranolol (Inderal)

Related conditions that One Medical treats

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Depression

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Mental health

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Not sure where to start?

For a one-time fee of $59, a Pay-per-visit telemedicine provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.
Get urgent virtual care ›

Frequently asked questions

About Amazon One Medical

What are your telehealth options for anxiety treatment?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.
If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.
If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available from $49 in all 50 states and D.C. Message-only visits are available from $29 in 36+ states.*
To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.
*State availability varies by condition. Prices subject to change.
Where are scheduled visits available? Is there a One Medical office near me?
In-Office Visits are scheduled appointments with the provider of your choice. Remote Visits are scheduled, virtual appointments with the provider of your choice and are available in U.S. states where One Medical offices are located.
One Medical currently has primary care doctors' offices in or around the following locations:
•
Atlanta, GA
•
Austin, TX
•
Boston, MA
•
Chicago, IL
•
Columbus, OH
•
Connecticut
•
Dallas-Ft. Worth, TX
•
Los Angeles, CA
•
Miami-Ft. Lauderdale, FL
•
New Jersey
•
New York
•
Orange County, CA
•
Phoenix, AZ
•
Portland, OR
•
Raleigh-Durham, NC
•
San Diego, CA
•
Seattle-Tacoma, WA
•
San Francisco Bay Area, CA
•
Washington D.C. Metro Area (DMV) and Northern Virginia
In-Office and Remote Visits are not included in membership and are billed to you/your insurance; copays and deductibles may apply.
Find out more about One Medical locations, including One Medical Seniors offices, on the location page.
Can I use my health insurance for Amazon One Medical Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.
If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What will I need to request an anxiety prescription renewal through Amazon One Medical Pay-per-visit?
To request a virtual prescription renewal through Amazon One Medical Pay-per-visit, you'll need to upload an image of your most recent prescription for anxiety medication. Your provider will accept a photo of the prescription label or a screenshot from your medical records.
What's the virtual prescription renewal policy at Amazon One Medical Pay-per-visit?
Pay-per-visit providers typically write online prescription renewals for a 30-day supply of medication.
Your provider will consider many factors when determining if a prescription is medically appropriate. For example, they may want to know how long it's been since you've:
• Taken your medication
• Seen your regular primary care provider
• Had appropriate lab testing
• Had your last prescription renewal through Pay-per-visit*
When you request a prescription renewal, you'll need to provide an image of your last prescription. Your provider will accept a photo of the prescription label or a screenshot from your medical records. The image must clearly show your name, the name of the medication, the dose, the directions, and the date the prescription was written.
There may be a limit to the number of renewal requests that a provider can evaluate in a one-time virtual visit. Providers will not renew prescriptions that require a prior authorization from your insurance company.
*Virtual prescription renewals may be limited to one or two within a 12-month period.
What's the difference between a renewal and a refill?
When you run out of your medication, you refill it through a pharmacy. When you run out of refills, a licensed healthcare provider has to renew your prescription.
You can request a remote prescription renewal through Amazon One Medical. Your provider will send any new prescriptions to a U.S. pharmacy of your choice. You pay for the medication when you pick it up or have it delivered.
Can I get mental health treatment through Amazon One Medical Pay-per-visit?
No. You can't see a mental health provider for behavioral therapy, psychiatry, counseling, coaching, clinical social work, or other mental health specialties through Amazon One Medical Pay-per-visit. For mental health care, you'll need to see a primary care provider or a mental health care provider for guidance.
If you've taken a medication for depression or anxiety within the past 4 days, you can request a prescription renewal through Pay-per-visit, but your provider won't adjust or initiate medication.
Your Pay-per-visit provider won't renew prescriptions for stimulants like Adderall for ADHD, benzodiazepines like Xanax, antipsychotics like quetiapine (Seroquel) or aripiprazole (Abilify), mood stabilizers like lithium, or nerve pain medications like gabapentin (Neurontin) or pregabalin (Lyrica).
What anxiety and depression medications can be renewed through Pay-per-visit?
When medically appropriate, your Amazon One Medical Pay-per-visit provider may renew prescriptions for the following psychotropic medications:
• Buproprion (Wellbutrin)
• Buspirone (Buspar)
• Citalopram (Celexa)
• Desvenlafaxine (Pristiq)
• Duloxetine (Cymbalta)
• Escitalopram (Lexapro)
• Fluoxetine (Prozac)
• Hydroxyzine (Vistaril)
• Levomilnacipran (Fetzima)
• Mirtazapine (Remeron)
• Paroxetine (Paxil)
• Propranolol (Inderal)
• Sertraline (Zoloft)
• Venlafaxine (Effexor XR)
• Vilazodone (Viibryd)
• Vortioxetine (Trintellix)
What happens if my provider can't diagnose or treat my health issue through Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
Can I communicate with a provider after I get my Pay-per-visit treatment plan?
Yes. When you use Pay-per-visit, you can message with One Medical providers within your personal dashboard for an additional 2 weeks (14 days) at no extra cost. This complimentary communication window allows you time to:
• Ask follow-up questions about any prescriptions or over-the-counter medications in your treatment plan
• Connect with a provider if you think your treatment needs to be adjusted
• Tell a provider if you're experiencing side effects from your medication
• Tell a provider if there's an issue getting your prescription from the pharmacy
• Let the One Medical care team know that you're feeling better
Your secure, HIPAA-compliant message will be received by the first available provider, who will be able to review your visit’s treatment plan and any follow-up correspondence. If you still need treatment adjustments or have questions after the 14-day communication window, you'll need to start a new visit.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.
We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.
Amazon does not sell customers’ personal information, including PHI.

About anxiety treatment

What's the difference between normal worries and an anxiety disorder?
We all feel anxiety from time to time: It’s a normal human response to stress. It’s common to feel nervous or anxious when under pressure at work or school, when having trouble in a relationship, or when faced with difficult news or a tough decision. Occasional feelings of anxiety can help us to respond to a truly dangerous situation and help focus our attention where it’s needed.
Anxiety disorders, on the other hand, involve worry that’s persistent or out of proportion to the situation. Anxiety disorders impact a person’s ability to function in daily life and can lead a person to avoid circumstances that might trigger their anxiety.
What are the different types of anxiety disorders?
There are several different types of anxiety disorders, with generalized anxiety disorder, panic disorder, and specific phobias being among the most common.
Generalized anxiety disorder (GAD) causes persistent worry about a variety of things, like work or school responsibilities, family, other relationships, health, or day-to-day tasks. Beyond feelings of worry or nervousness, GAD can cause physical symptoms like tight muscles, fatigue, and sleep problems. GAD symptoms occur on most days for a period of at least a few months and can make it challenging to get through daily activities.
Panic disorder causes sudden and intense surges of anxiety and physical symptoms, which can include symptoms like a fast heartbeat or palpitations, chest tightness, nausea, shaking, dizziness, sweating, abdominal pain, or difficulty breathing. These panic attacks can have a clear trigger or may seem to come out of nowhere. Fear can feel overwhelming during a panic attack, and a person may worry that they could lose control or die. Because panic attacks cause such intense feelings, a person with panic disorder will worry about having future panic attacks and may avoid situations that they think could trigger an attack.
Specific phobias cause extreme fear of situations or objects that are unlikely to be dangerous. For example, a person may have a phobia of heights, specific animals (like dogs or spiders), needles or medical procedures, flying on an airplane, being enclosed in an elevator, or being in water. A person with a phobia may feel intense fear despite understanding that they aren’t in danger and may go out of their way to avoid situations that trigger this fear.
How are anxiety disorders diagnosed?
To diagnose an anxiety disorder, a healthcare provider will ask about your symptoms, how those symptoms affect your daily life, and any life circumstances related to the anxious feelings. Your provider will also ask questions about your health history, including medications you take regularly, alcohol or drug use, and any other medical or mental health conditions you’ve been diagnosed with. Your provider may also do a physical exam or order lab work if they think that an underlying health condition could be playing a role in your anxiety symptoms.
How is anxiety treated, and what tools or habits can help to manage anxiety?
In treating anxiety, your provider will help you to understand how anxiety disorders function and will share information about lifestyle changes and self-help resources for anxiety. Self-help tools might include journaling or self-guided cognitive behavioral therapy (CBT) programs. Lifestyle changes could include reducing caffeine, avoiding alcohol or drug use, quitting smoking, getting regular physical activity, and following best practices for restful sleep.
If your anxiety symptoms aren’t controlled with lifestyle changes and self-help tools alone, your provider may recommend psychotherapy (counseling), medication, or both.
Why kinds of medications are used to treat anxiety?
There are many medications available to treat anxiety, including generalized anxiety disorder and panic disorder. For frequent or daily symptoms, SSRIs (selective serotonin reuptake inhibitors) are a common choice. These medications are thought to reduce anxiety by increasing levels of serotonin, a chemical messenger that helps nerve cells in the brain communicate with each other.
If you can’t take an SSRI or treatment with an SSRI isn’t effective, your provider has several other types of daily medications to choose from. Your provider could also prescribe a short-term, as-needed medication if symptoms of anxiety are very severe, but certain as-needed medications for anxiety (like benzodiazepines) come with significant risks. Your provider will focus on working with you to find a daily medication that prevents those more severe symptoms of anxiety.
Will I need an anxiety prescription?
A primary care provider can determine if you need prescription medication to treat your anxiety symptoms. If your care plan includes a prescription, you'll be asked to select a pharmacy. You can send it to your preferred pharmacy or select Amazon Pharmacy to get your medications delivered right to your door.
How long does it take for anxiety treatment to work?
There isn’t one best medication for everyone when it comes to treating anxiety, and finding the right treatment plan can take time. Your provider will be there to support you through the process and will help you understand what to expect at each step along the way.
If you’re starting a daily medication for anxiety, it’s normal for it to take a few weeks before you start to notice the benefits. In addition, your provider will likely prescribe a low dose and then work with you to increase your medication gradually. This approach (called titration) reduces early side effects, which normally improve over time as your body adjusts to the medication, but it means that it will take some time to get to the right dose for you.
If treatment still isn’t working after a few weeks on a higher dose, your provider may recommend trying a different medication.
How can I tell if my symptoms are due to anxiety or could be a sign of an emergency?
Anxiety symptoms can feel scary - especially symptoms of a panic attack, which can include a racing heart, chest pain or tightness, and shortness of breath. Though a panic attack isn’t dangerous, the symptoms can mimic serious conditions like a heart issue or breathing problem, and it’s common to wonder if you might need emergency medical care.
If you’re familiar with your panic symptoms and how to get through a panic attack, you probably don’t need to go to the hospital. But if you’re experiencing symptoms for the first time or if the symptoms feel different from past panic attacks, it’s best to contact your healthcare team, or go straight to the emergency room if you can’t get in touch with a provider right away.
How can I talk to others about my anxiety?
As common as anxiety disorders are, it can still feel difficult to talk with those closest to you about anxiety and how it impacts your life. You may worry about how a loved one will react or how well they’ll understand what you’re going through, but opening up to the people closest to you can be a path to more care and support. Consider what time and place would feel most comfortable for the conversation, and think about preparing some talking points ahead of time.
The people who care about you will likely want to know what they can do to help, and you may want to prepare some suggestions for how they can support you. If you aren’t sure how to start the conversation with a loved one, your primary care provider or a mental health provider can help you get ready.
Clinical sources
1. Melaragno A. J. (2021). Pharmacotherapy for Anxiety Disorders: From First-Line Options to Treatment Resistance. Focus (American Psychiatric Publishing), 19(2), 145–160.
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