Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers two types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are currently available for $29 in 34 states.

To see your Pay-per-visit options, first choose your state.

Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.

If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.

If your provider didn't include refills with a prescription when they sent your treatment plan through Pay-per-visit, you'll need to start a new one-time virtual visit to request another prescription.

There are many reasons why a provider may decide that prescription refills aren't medically appropriate. For example, they may want to assess how well a medication is working and whether or not it needs to be adjusted before you continue with the same treatment.

Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

MPHL is very common, especially as men get older. Research shows that 16% of men under 30 report moderate to extensive hair loss, but it's reported in over 50% of men ages 40-49.

Oral finasteride (Propecia) and topical minoxidil (Rogaine) aren’t a cure for male pattern hair loss, but they can stop the progression of hair loss and improve hair coverage when used for at least 6 months.

Oral finasteride and topical minoxidil work differently to produce similar results, with finasteride inhibiting DHT production and minoxidil increasing the size of hair follicles.

Finasteride (Propecia) is a presciption-only tablet that's usually well tolerated, with a small risk (<5%) of sexual side effects. Minoxidil (Rogaine) is available as an over-the-counter solution and is usually well tolerated, with rare scalp irritation.

Both medications can both stop the progression of hair loss and improve hair coverage when used for at least 6 months.

No. Oral minoxidil (Loniten), also called low dose oral minoxidil (LDOM), isn't available through Pay-per-visit at this time. LDOM prescriptions require initial lab testing.

No. If you're a women experiencing hair loss, telehealth isn't the most appropriate option for you. To determine what's causing your hair loss, you'll need to see a primary care provider for an in-person evaluation and testing.

No. If you have a prostate condition (like an elevated PSA test) or you have a family history of prostate cancer, telehealth isn't the most appropriate treatment option for you. Certain medications may increase your risk of prostate cancer. You'll need to see a primary care provider for further guidance.

Yes. Amazon One Medical offers male hair loss treatment to transgender women as well as transgender men who are taking testosterone. Please note that finasteride, a prescription medication prescribed for hair regrowth, may interfere with certain hormone therapies.