Quit smoking treatment

Question 1

What are your telehealth options for quit smoking treatment?

Answer

Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available from $49 in all 50 states and D.C. Message-only visits are available from $29 in 36+ states.*

To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.

*State availability varies by condition. Prices subject to change.

Question 2

Can I use my health insurance for Amazon One Medical Pay-per-visit?

Answer

Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.

Question 3

What happens if my provider can't diagnose or treat my health issue through Pay-per-visit?

Answer

If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.

Question 4

Can I communicate with a provider after I get my Pay-per-visit treatment plan?

Answer

Yes. When you use Pay-per-visit, you can message with One Medical providers within your personal dashboard for an additional 2 weeks (14 days) at no extra cost. This complimentary communication window allows you time to:

• Ask follow-up questions about any prescriptions or over-the-counter medications in your treatment plan

• Connect with a provider if you think your treatment needs to be adjusted

• Tell a provider if you're experiencing side effects from your medication

• Tell a provider if there's an issue getting your prescription from the pharmacy

• Let the One Medical care team know that you're feeling better

Your secure, HIPAA-compliant message will be received by the first available provider, who will be able to review your visit’s treatment plan and any follow-up correspondence. If you still need treatment adjustments or have questions after the 14-day communication window, you'll need to start a new visit.

Question 5

What if I want to refill my medication?

Answer

If your provider didn't include refills with a prescription when they sent your treatment plan through Pay-per-visit, you'll need to start a new one-time virtual visit to request another prescription.

There are many reasons why a provider may decide that prescription refills aren't medically appropriate. For example, they may want to assess how well a medication is working and whether or not it needs to be adjusted before you continue with the same treatment.

Question 6

How does Amazon One Medical protect my health information?

Answer

Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

Question 7

How can I stop smoking for good?

Answer

In addition to using the established smoking cessation therapies recommended by a licensed healthcare provider, it can help to set a quit date. Once you have this quitting smoking timeline, you can gradually lower your tobacco intake as you approach the day you smoke your final cigarette or vape. You can start drug therapy before or on this quit date.

And if you relapse, as many people do, keep trying until you've quit for good. Sometimes staying on smoking cessation medication for a few extra weeks can help you accomplish your goal.

Question 8

What are the symptoms of nicotine withdrawal?

Answer

Symptoms of nicotine withdrawal may include irritability, trouble sleeping, anxiety, difficulty concentrating, restlessness, depression, and increased appetite.

(But before you decide that you don't want to deal with these symptoms, remind yourself that the side effects of smoking include lung disease, emphysema, cancer, and heart disease.)

The more dependent you are on tobacco products, the worse you're likely to feel when you quit. For example, a social smoker might not experience any physical symptoms of nicotine withdrawal, while someone who always smokes within the first 30 minutes of waking up may need extra support for the first few days or weeks.

Question 9

How long does nicotine withdrawal last?

Answer

Symptoms of nicotine withdrawal tend to be worse within the first 3 days after quitting tobacco, and then go away after 3 or 4 weeks.

Question 10

What can I look forward to when I quit smoking?

Answer

Ready to become a former smoker? There's a lot to motivate you. Imagine a future where you:

• Don't get winded from routine tasks like walking up stairs

• Lower your risk of cardiovascular disease, cancer, and COPD

• Are less vulnerable to infections like cold and flu

• Cough less

• Aren't one of the 480,000 Americans who die every year from smoking

Question 11

How do I help someone quit smoking?

Answer

You can help someone stop smoking by first recognizing where the person is in their quitting journey. Motivation theory describes several stages a smoker needs to go through before they can make this positive change in their life:

1. Pre-contemplation stage

Not even thinking about giving up smoking, vaping, or chewing tobacco

2. Contemplation stage

Starting to consider quitting

3. Preparation stage

Actively planning to stop smoking, vaping, or chewing

4. Action stage

Actively quitting

5. Maintenance stage

Accomplished their goal

To help someone quit smoking, you can try tailoring your support to different stages. For example, someone who's not even thinking about quitting might need more information about how smoking ages the lungs and the skin. Someone who's in the preparation stage might need advice on smoking cessation medication. And someone who's in the action stage might benefit from a financial incentive, like putting $1 in the vacation savings jar for every day they don't smoke.

Question 12

Can I use a transdermal nicotine patch if I have a latex allergy?

Answer

If you're allergic to latex, you can use a latex-free nicotine patch. Be sure to notify your Amazon One Medical provider of your allergy so they can prescribe the appropriate treatment.

Question 13

Clinical sources

Answer

1. Joly, B., Perriot, J., d'Athis, P., Chazard, E., Brousse, G., & Quantin, C. (2017). Success rates in smoking cessation: Psychological preparation plays a critical role and interacts with other factors such as psychoactive substances. PloS one, 12(10), e0184800. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5636087/

2. Stead, L. F., Koilpillai, P., Fanshawe, T. R., & Lancaster, T. (2016). Combined pharmacotherapy and behavioural interventions for smoking cessation. The Cochrane database of systematic reviews, 3(3), CD008286. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10042551/

Your account has an Amazon One Medical Membership

With your membership you can:

Quit smoking treatment

Treat nicotine withdrawal with 24/7 virtual care

Pay-per-visit New Customer Promotion Details

Eligibility:

Terms:

Membership

Pay-per-visit

Same/next-day office appointments, complemented by 24/7 virtual care

$99

Treat nicotine withdrawal with 24/7 virtual care

Pay-per-visit New Customer Promotion Details

Eligibility:

Terms:

Membership

Pay-per-visit

Treat nicotine withdrawal with 24/7 virtual care

Pay-per-visit New Customer Promotion Details

Eligibility:

Terms:

Same/next-day office appointments, complemented by 24/7 virtual care

$99

What's the best way to quit smoking?

Is Pay-per-visit right for me?

Common smoking cessation medications

Not sure where to start?

Frequently asked questions

About Amazon One Medical

About smoking cessation