Hands of different skin tones clasp romantically; married couple hold hands; online doctor smiles at telehealth patient from mobile phone

Erectile dysfunction (ED)

Dealing with erectile dysfunction? Prescription ED medication delivers results for most men.
Get care from Amazon One Medical with a one-time virtual visit or become a member to easily book an in-office appointment.
Explore ways to get care


Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*


Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
Common conditions
checkmark in a teal circle
checkmark in a teal circle
Select Rx renewal
checkmark in a teal circle
checkmark in a teal circle
How to access care
One Medical app
Schedule visits, in-office or remote*
checkmark in a teal circle
white x in a grey circle
Message with your care team
On demand
24/7 on-demand virtual care via message** and video
checkmark in a teal circle
checkmark in a teal circle
Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
white x in a grey circle
white x in a grey circle
Cost for on-demand virtual care
Included in the membership
$29 or $49
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
checkmark in a teal circle
*These appointments will be billed to you or your insurance
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs

Get help for ED and other health concerns




45% savings
with Prime
There’s no nearby One Medical office based on your address
But you can still access 24/7 on-demand care with the One Medical app
calendar icon
Book same/next day in-office appointments via the app
Scheduled visits (in-office/remote) billed to your insurance separately (cost sharing applies). One Medical accepts most insurance.
For $9/month, you can
• Book same/next day appointments at offices near you with the One Medical app
• Get 24/7 on-demand virtual care via video or messaging
• Send and receive secure messages with your care team
• Easily request prescription refills and renewals

Quickly treat ED with 24/7 virtual care

/message visit
/video visit
*Messaging is not available in some states
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3. You have 14 days to follow up with the provider on any questions you may have
Amazon Clinic is now Amazon One Medical
Middle-aged man with glasses smiles in armchair holding a mobile phone

What causes erectile dysfunction?

Research shows that 80% of erectile dysfunction (ED) cases have an organic cause. For example, ED can be a sign of underlying cardiovascular issues. It can also be a normal part of aging or a side effect of certain medications, like selective serotonin reuptake inhibitors (SSRIs).

ED risk factors also include obesity, smoking, alcohol use, anxiety, and depression.

Is Pay-per-visit right for me?

checkmark in a teal circle
You're 18-64
checkmark in a teal circle
Your sex assigned at birth was male
checkmark in a teal circle
You don’t have a history of heart disease
checkmark in a teal circle
You can provide a blood pressure reading from within the past 12 months
checkmark in a teal circle
You've had a physical exam within the past 5 years

ED medication options

Your Amazon One Medical provider will determine which (if any) erectile dysfunction medication is appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of your prescribed medication may be covered by health insurance.
Pill bottle icon
PDE5 inhibitors
Phosphodiesterase type 5 inhibitors (PDE5is) are a type of drug that can increase blood flow to the penis, making it easier to get and maintain erections when you're sexually stimulated.
• Sildenafil (Viagra)
• Tadalafil (Cialis, Adcirca)
• Vardenafil (Levitra)
• Avanafil (Stendra)

More care for men's health

Hands hold bare feet with toes pointed up on teal background

Athlete's foot

Prescription antifungal creams can relieve scaly, itchy skin.
Man runs his fingers through thick hair on teal background

Male hair loss

Medication can help reverse male pattern balding.
Fingers pinch yellow pill on teal background

Premature ejaculation

Climaxing early can affect your sexual confidence.
Online doctor smiles at telehealth patient from mobile phone

Not sure where to start?

For a one-time fee of $49, a One Medical provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.

Frequently asked questions

About Amazon One Medical

What are my telehealth options for this condition?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers two types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are currently available for $29 in 34 states.

To see your Pay-per-visit options, first choose your state.
Can I use my health insurance for Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Amazon One Medical Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

About ED treatment

Do erectile dysfunction medications work?
Clinical research has described PDE5 inhibitors like sildenafil (Viagra) and tadalafil (Cialis) as "revolutionary" for the treatment of ED. Why? These medications have a 60-70% success rate, they work fast, and they have an established safety profile.

If you've already tried one PDE5i without success, studies suggest that you should try a different PDE5i. Nearly 90% of men who've tried all the ED drugs at different times report improvements in their erections.

When taking ED medication, it's important to follow dispensing directions if you want the drugs to work as designed. Studies have shown that in most cases where men weren't satisfied with sildenafil (Viagra), they were taking their medication incorrectly.
What's the difference between the erectile dysfunction medications?
Sildenafil (Viagra) and vardenafil (Levitra) are as-needed medications that you take about an hour before you plan to have sex. Healthcare providers recommend taking them on an empty stomach.

Tadalafil (Cialis) is the only ED medication that can be taken both as-needed and daily (in a lower dose), so it stays in your system longer. As a daily pill, the drug can allow for more sexual spontaneity. It may be taken with or without food.

Avanafil (Stendra) is a less commonly prescribed PDE5 inhibitor. It works faster than the other as-needed medications, but it's not available in generic form. This can make avanafil more expensive than the other treatments.

Your provider will consider your health history and personal preferences when prescribing treatment through Amazon One Medical. The most effective medication for ED will be the one that fits your lifestyle and has the best safety profile for your unique physiology.
How many erectile dysfunction tablets can be prescribed through Pay-per-visit?
If your provider determines that PDE5 inhibitors are right for you, they'll take your lifestyle, preferences, and health history into account when writing your online prescription through Amazon One Medical Pay-per-visit.

Daily tadalafil (Cialis) prescriptions are typically written as a 1-month or 3-month supply of 30 tablets/month plus refills.

As-needed prescriptions for tadalafil, sildenafil, or vardenafil are typically written as a 1-month or 3-month supply of a certain number of tablets (6, 10, or 15) per month plus refills. Your prescribing provider will consider how often you plan to use the medication.

If you run out of refills, you'll need to request a new prescription, which will require another ED consultation to make sure your medication doesn't need to be adjusted.
How safe are ED medications?
ED medications are considered safe when taken as prescribed by a healthcare provider. But they can have side effects when taken within the same time frame as certain medications, or when taken not as prescribed. For example, some drug combinations can lead to low blood pressure. And taking too many ED pills can lead to headaches, diarrhea, and visual disturbances.

It's important to tell your provider about all the medications you're taking and all your underlying health conditions when you're being treated for erectile dysfunction. If requesting ED treatment through a telehealth visit, especially if you're young and otherwise healthy, OR you have certain risk factors, an online doctor may recommend that you see a primary care provider for an in-person evaluation before they can safely prescribe ED medication.
Are there any natural ways to make erections last longer?
Yes. In general, sexual health can benefit from the following lifestyle changes:
• Improving your diet
• Getting more exercise
• Changing things up in the bedroom
• Cutting back on alcohol
• Quitting smoking
Can I get treatment for premature ejaculation?
Yes. If you're experiencing ejaculatory symptoms, we recommend that you start from Amazon One Medical's Premature ejaculation page.

What's the difference between an ejaculatory disorder and an erection disorder? Premature ejaculation is when men ejaculate too early (typically in under 2 to 3 minutes), while erectile dysfunction (ED) is when men have trouble maintaining an erection.

Erectile dysfunction and premature ejaculation can occur at the same time. If you're experiencing both conditions, providers generally recommend that you seek treatment for ED first before adding premature ejaculation treatments.
Can I get telehealth ED treatment if I don't get erections at all?
No. If you don't get erections, a telehealth visit isn't the most appropriate option for you. You’ll need to see a primary care provider for an in-person evaluation.

There are two kinds of erections: reflex erections and psychogenic erections. An inability to achieve a reflex erection could be a sign of an underlying nerve issue or another organic cause.
Can I get testosterone testing through Pay-per-visit?
No. If you need testosterone testing or treatment, Amazon One Medical Pay-per-visit isn't the most appropriate care option for you. If you have symptoms of low testosterone, like low libido, you'll need to see a trusted primary care provider before you seek treatment for ED.

If you're using testosterone replacement therapy, these medications can't be adjusted through One Medical Pay-per-visit. Your testosterone levels must be within a normal range before you're eligible for one-time virtual ED treatment.
Clinical sources
1. McMahon, C. N., Smith, C. J., & Shabsigh, R. (2006). Treating erectile dysfunction when PDE5 inhibitors fail. BMJ (Clinical research ed.), 332(7541), 589–592. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1397768/
2. Smith, W. B., 2nd, McCaslin, I. R., Gokce, A., Mandava, S. H., Trost, L., & Hellstrom, W. J. (2013). PDE5 inhibitors: considerations for preference and long-term adherence. International journal of clinical practice, 67(8), 768–780. Retrieved from https://pubmed.ncbi.nlm.nih.gov/23869678/
3. Yafi, F. A., Jenkins, L., Albersen, M., Corona, G., Isidori, A. M., Goldfarb, S., Maggi, M., Nelson, C. J., Parish, S., Salonia, A., Tan, R., Mulhall, J. P., & Hellstrom, W. J. (2016). Erectile dysfunction. Nature reviews. Disease primers, 2, 16003. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5027992/