Pay-per-visit
Help/FAQ
Amazon health services
One Medical Pay-per-visit
Best for one-off telehealth visits from $29 (varies by state)
Amazon Pharmacy
Get your meds with fast, free delivery
FSA | HSA
FSA | HSA eligible products
See all health services
Update location
Enter your location
Your location will be used for a limited time to display available Amazon One Medical services
Sign in to Pay-per-visit dashboard Sign in to Pay-per-visit
Extra $10 off
on your first pay-per-visit care

Pay-per-visit New Customer Promotion Details


Eligibility:

This new customer promotion is only available on certain conditions. In order to qualify, you must never have purchased a visit before from Amazon One Medical Pay-per-visit (PPV).

If you qualify for this promotional discount on your first PPV visit, there's nothing extra you need to do. We'll apply the savings for you at checkout.

If you're entitled to receive benefits from any state or federal government healthcare program, you may not use Amazon One Medical PPV services and therefore are ineligible for this promotion (for more details, see One Medical Pay-per-Visit FAQs here: https://health.amazon.com/onemedical/help).

Terms:

This offer is limited to one per customer, is not available on all conditions, and cannot be combined with other offers. Amazon One Medical reserves the right to modify or cancel the offer at any time. Offer is non-transferable and may not be resold. If you violate these terms, the offer will be invalid. Sales tax may apply, which varies by state. Prices and conditions are subject to change; messaging-only visits not available in all states.

Your account has an Amazon One Medical Membership

On-demand care for this condition is included with membership

With your membership you can:

Get 24/7 on-demand care via Video Chat or Treat Me Now
Convenient prescription refill and renewal requests
View a summary and action items after your visit, and directly message your care team
Go to One Medical
Continue without membership
Man runs his fingers through thick hair; online doctor smiles at telehealth patient from mobile phone; bottle of hair loss treatment prescription medication

Male hair loss treatment

from $29/visit*

Stimulate male hair growth and prevent further hair loss with male hair loss treatment
Get treated with One Medical Pay-per-visit and Amazon Pharmacy today
*Message visits not available in some states. Medication available only if prescribed.
Start your hair loss treatment
Man with thinning hair looks at receding hairline in mirror
save up to $177.70
Choose Amazon Pharmacy to Save
Finasteride
90 days
$17.60
Retail $195.30struckthrough
*Available only if prescribed. Medication price is for Prime members and varies based on prescription and payment method.

How it works

Visit with a trusted provider
Answer some questions, and connect with a provider through message or video (availability varies by state).
Get treatment
If prescribed, choose Amazon Pharmacy for fast, free delivery and transparent Prime pricing. Or pick up medication at a pharmacy of your choice.
Stay connected
Review visit details and personalized care plan, as well as continued support from a provider on any treatment related questions for 14 days.
Get hair loss treatment
Smiling One Medical provider delivers telehealth care

Your hair loss treatment, just a tap away

No need to wait in a pharmacy line. If prescribed, you can order your medication directly through the treatment plan.
Amazon Pharmacy will send medication to your door (fast, free delivery for Prime members).
Start your hair loss treatment
Hand holds phone showing Amazon One Medical male hair loss online medication order

Common male hair loss medications

Your Amazon One Medical provider will determine which (if any) hair loss treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing.
Oral minoxidil isn't available through Amazon One Medical Pay-per-visit.
Pill bottle icon
Finasteride (Propecia)
Shampoo bottle icon
Minoxidil (Rogaine)
Middle-aged man with hair loss symptoms in wheelchair types on laptop computer in coffee shop

What causes male hair loss?

Male balding, also called male pattern hair loss (MPHL) or androgenetic alopecia, is caused by your hair follicles becoming smaller over time. When this happens, you may see symptoms like thinning hair and a receding hairline. The androgen hormone DHT influences the balding process, which is largely driven by genetic factors.

Can a man's hair grow back?

Yes, a man’s hair can grow back as long as a hair follicle is still active. Male hair loss treatments can stimulate hair growth and prevent further hair loss.
But androgenetic alopecia tends to progress with age, and there’s no permanent cure for the condition. When you stop treatment with clinically proven hair growth products like topical minoxidil (Rogaine) or the prescription medication finasteride (Propecia), you lose their benefits.

Is Pay-per-visit right for me?

You're 18-64
Your sex assigned at birth was male, or you identify as transgender
You have symptoms of classic male pattern balding, particularly around your hairline (receding hairline) or the top of your head
You haven't lost more than 50% of the hair on your head
You’re not losing hair on other parts of your body
You’re not experiencing pain, redness, scarring, or visible sores on your scalp

More care for men's health

Hands hold bare feet with athlete's foot symptoms

Athlete's foot

Prescription antifungal creams can relieve scaly, itchy skin.
Get athlete's foot treatment ›
Hands of different skin tones clasp romantically on teal background

Erectile dysfunction

PDE5i medication can boost your sexual confidence.
Get ED treatment ›
Fingers pinch yellow pill for premature ejaculation on teal background

Premature ejaculation

Climaxing early can affect your sexual confidence.
Get PE treatment ›

Frequently asked questions

About Amazon One Medical

What are your telehealth options for male hair regrowth treatment?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.
If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care via the One Medical app at no extra cost, no matter where you live in the United States.
If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available from $49 in all 50 states and D.C. Message-only visits are available from $29 in 36+ states.*
To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.
*State availability varies by condition. Prices subject to change.
Can I use my health insurance for Amazon One Medical Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.
If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
Can I communicate with a provider after I get my Pay-per-visit treatment plan?
Yes. When you use Pay-per-visit, you can message with One Medical providers within your personal dashboard for an additional 2 weeks (14 days) at no extra cost. This complimentary communication window allows you time to:
• Ask follow-up questions about any prescriptions or over-the-counter medications in your treatment plan
• Connect with a provider if you think your treatment needs to be adjusted
• Tell a provider if you're experiencing side effects from your medication
• Tell a provider if there's an issue getting your prescription from the pharmacy
• Let the One Medical care team know that you're feeling better
Your secure, HIPAA-compliant message will be received by the first available provider, who will be able to review your visit’s treatment plan and any follow-up correspondence. If you still need treatment adjustments or have questions after the 14-day communication window, you'll need to start a new visit.
What if I want to refill my medication?
If your provider didn't include refills with a prescription when they sent your treatment plan through Pay-per-visit, you'll need to start a new one-time virtual visit to request another prescription.
There are many reasons why a provider may decide that prescription refills aren't medically appropriate. For example, they may want to assess how well a medication is working and whether or not it needs to be adjusted before you continue with the same treatment.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.
We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.
Amazon does not sell customers’ personal information, including PHI.

About hair loss and MPHL treatment

How common is male pattern hair loss (MPHL)?
MPHL is very common, especially as men get older. Research shows that 16% of men under 30 report moderate to extensive hair loss, but it's reported in over 50% of men ages 40-49.
Is there a cure for male pattern baldness?
Oral finasteride (Propecia) and topical minoxidil (Rogaine) aren’t a cure for male pattern hair loss, but they can stop the progression of hair loss and improve hair coverage when used for at least 6 months.
What's the difference between finasteride and minoxidil hair loss treatments?
Oral finasteride and topical minoxidil work differently to produce similar results, with finasteride inhibiting DHT production and minoxidil increasing the size of hair follicles.
Finasteride (Propecia) is a presciption-only tablet that's usually well tolerated, with a small risk (<5%) of sexual side effects. Minoxidil (Rogaine) is available as an over-the-counter solution and is usually well tolerated, with rare scalp irritation.
Both medications can both stop the progression of hair loss and improve hair coverage when used for at least 6 months.
Can I get a prescription for oral minoxidil through Pay-per-visit?
No. Oral minoxidil (Loniten), also called low dose oral minoxidil (LDOM), isn't available through Pay-per-visit at this time. LDOM prescriptions require initial lab testing.
Can women get hair loss treatment through Pay-per-visit?
No. If you're a women experiencing hair loss, telehealth isn't the most appropriate option for you. To determine what's causing your hair loss, you'll need to see a primary care provider for an in-person evaluation and testing.
If I have a prostate condition, can I still get male hair loss treatment through Pay-per-visit?
No. If you have a prostate condition (like an elevated PSA test) or you have a family history of prostate cancer, telehealth isn't the most appropriate treatment option for you. Certain medications may increase your risk of prostate cancer. You'll need to see a primary care provider for further guidance.
Can I get hair loss treatment if I'm transgender?
Yes. Amazon One Medical offers male hair loss treatment to transgender women as well as transgender men who are taking testosterone. Please note that finasteride, a prescription medication prescribed for hair regrowth, may interfere with certain hormone therapies.
Clinical sources
1. Adil, A., & Godwin, M. (2017). The effectiveness of treatments for androgenetic alopecia: A systematic review and meta-analysis. Journal of the American Academy of Dermatology, 77(1), 136–141.e5.
2. Chin E. Y. (2013). Androgenetic alopecia (male pattern hair loss) in the United States: what treatments should primary care providers recommend?. Journal of the American Association of Nurse Practitioners, 25(8), 395–401.
3. Hillmer, A. M., Hanneken, S., Ritzmann, S., Becker, T., Freudenberg, J., Brockschmidt, F. F., Flaquer, A., Freudenberg-Hua, Y., Jamra, R. A., Metzen, C., Heyn, U., Schweiger, N., Betz, R. C., Blaumeiser, B., Hampe, J., Schreiber, S., Schulze, T. G., Hennies, H. C., Schumacher, J., Propping, P., … Nothen, M. M. (2005). Genetic variation in the human androgen receptor gene is the major determinant of common early-onset androgenetic alopecia. American journal of human genetics, 77(1), 140–148.
4. Kaiser, M., Abdin, R., Gaumond, S. I., Issa, N. T., & Jimenez, J. J. (2023). Treatment of Androgenetic Alopecia: Current Guidance and Unmet Needs. Clinical, cosmetic and investigational dermatology, 16, 1387–1406.
5. Randolph, M., & Tosti, A. (2021). Oral minoxidil treatment for hair loss: A review of efficacy and safety. Journal of the American Academy of Dermatology, 84(3), 737–746.
6. Rhodes, T., Girman, C. J., Savin, R. C., Kaufman, K. D., Guo, S., Lilly, F. R., Siervogel, R. M., & Chumlea, W. C. (1998). Prevalence of male pattern hair loss in 18-49 year old men. Dermatologic surgery : official publication for American Society for Dermatologic Surgery [et al.], 24(12), 1330–1332.
See all Amazon One Medical FAQs
Amazon One Medical logo
Home
FAQ
Privacy