Your account has an Amazon One Medical Membership

On-Demand Care for this condition is included with membership

With your membership you can:

Get 24/7 On-Demand Care
Convenient prescription refill and renewal requests
View a summary and action items after your treatment, and directly message your care team
A young man and woman stand in profile experiencing anxiety symptoms

Request anxiety medication or renew a prescription online

Out of refills of medication you take for anxiety? Connect with a telehealth provider about renewing your prescription for anxiety treatment

How it works

Start your health intake
Request On-Demand Care 24/7—no appointment needed.
Discuss with a provider
Review your health concern or treatment request with a One Medical provider via message or video.
Get treatment
Receive your care plan. If appropriate, prescriptions are sent to your pharmacy or delivered to your door with Amazon Pharmacy (if eligible).
Smiling One Medical provider delivers telehealth care

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Match with a licensed provider who gets your unique needs; unlimited messaging for ongoing support via video, audio, or live chat
Typically $15 copay if covered; easily check coverage in less than a minute
Young woman with anxiety symptoms meditates on a yoga mat indoors.

What is anxiety?

It’s perfectly normal to experience worry or anxiety from time to time, but severe or persistent anxiety can make it difficult to function at your best day-to-day. Anxiety can show up in different ways. For example, it can cause near-daily worry about a variety of different things (generalized anxiety disorder), episodes of intense fear that come on suddenly (panic disorder), or extreme fear of situations or objects that are unlikely to be dangerous (phobias).

An overview of anxiety

Anxiety disorders are common and can affect anyone. Medications are effective for many people living with anxiety, but lifestyle changes, self-help resources, psychotherapy (counseling), and group education programs can also help. Your provider will partner with you to determine which (if any) anxiety treatment is ideal for you based on your symptoms, preferences, and health history.
Anxiety can cause:
• Excessive worry
• Feeling restless or irritable
• Difficulty sleeping
• Fatigue
• Difficulty concentrating
• Tense muscles
Anxiety may also cause sudden surges of fear (panic) along with physical symptoms like:
• A fast heartbeat
• Chest tightness
• Nausea
• Shaking

Is online prescription renewal right for me?

You're 18-64
You need a prescription renewal for an anxiety and/or depression medication that you've taken within the past 4 days
You've discussed your mental health needs with a licensed healthcare provider within the past 2 years
Over the past 2 weeks, your anxiety and depression symptoms have felt controlled*
You're not pregnant
*If you're experiencing a mental health crisis, please see a doctor immediately or call 911. You can also call or text the National Suicide Prevention Lifeline 24/7 at 988.

Common anxiety and depression medications (antidepressants)

Your Amazon One Medical provider will determine which (if any) anxiety treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, your provider will send the prescription to your preferred pharmacy. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of your prescribed medication is not included with the treatment cost and may be covered by health insurance.
These are the only antidepressants available for prescription renewal through On-Demand Care.
Pill bottle icon
SSRIs
Selective serotonin reuptake inhibitors
• Citalopram (Celexa)
• Escitalopram (Lexapro)
• Fluoxetine (Prozac)
• Paroxetine (Paxil)
• Sertraline (Zoloft)
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NDRIs
Norepinephrine–dopamine reuptake inhibitors
• Buproprion (Wellbutrin)
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SMSs
Serotonin modulators and stimulators
• Vilazodone (Viibryd)
• Vortioxetine (Trintellix)
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SNRIs
Serotonin–norepinephrine reuptake inhibitors
• Desvenlafaxine (Pristiq)
• Duloxetine (Cymbalta)
• Levomilnacipran (Fetzima)
• Venlafaxine (Effexor XR)
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TeCAs
Tetracyclic antidepressants
• Mirtazapine (Remeron)
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Other anxiety medications
• Buspirone (Buspar)
• Hydroxyzine (Vistaril)
• Propranolol (Inderal)
Online doctor smiles at telehealth patient from mobile phone

Not sure where to start?

For a one-time fee of $59, an Amazon One Medical provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.

Frequently asked questions

About Amazon One Medical

How can I get online or in-person anxiety treatment from Amazon One Medical?
If you're an Amazon One Medical member, 24/7 On-Demand Care is included in your membership. On-Demand Care has two telehealth pathways: Direct Message Care connects you to a provider through async messaging, and Video Care connects you to a provider in real time.
If you're an Amazon One Medical member and you live in a state where One Medical has offices, you can also get medical treatment through In-Person Visits or Scheduled Video Visits, both billable to you or your health insurance.
If you're not an Amazon One Medical member, you can still get 24/7 On-Demand Care for 30+ common health conditions by paying as you go for online treatment. To see the Direct Message Care and Video Care options where you live, get started from a condition detail page and choose your state.
*Direct Message Care availability varies by state. Prices subject to change.
Where are scheduled visits available? Is there a One Medical office near me?
In-person Visits are scheduled appointments with the provider of your choice. Video Visits are scheduled, virtual appointments with the provider of your choice and are available in U.S. states where One Medical offices are located.
One Medical currently has primary care doctors' offices in or around the following locations:
In-person and Video Visits are not included in membership and are billed to you/your insurance; copays and deductibles may apply.
Find out more about One Medical locations, including One Medical Seniors offices, on the location page.
Can I use my health insurance to pay for Amazon One Medical On-Demand Care (formerly Pay-per-visit)?
Amazon One Medical doesn't accept health insurance for On-Demand Care, its 24/7 telehealth service. If you were charged for treatment as a non-member, you can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for treatment.
If you use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your medical care.
What's the virtual prescription renewal policy at Amazon One Medical On-Demand Care?
Amazon One Medical providers typically write prescription renewals for a 30-day or 90-day supply of medication.
Your provider will consider many factors when determining if a prescription is medically appropriate. For example, they may want to know how long it's been since you've:
• Taken your medication
• Seen your regular primary care provider
• Had appropriate lab testing
• Had your last prescription renewal through On-Demand Care*
When you request a prescription renewal, you'll need to provide details about your last prescription, including the medication name, the dose, and the directions on the label.
There may be a limit to the number of renewal requests that a provider can evaluate during a treatment. On-Demand Care providers will not renew prescriptions that require a prior authorization from your insurance company.
*Prescription renewals will be limited to one 90-day refill or two 30-day or less refills within a 12-month period.
What's the difference between a renewal and a refill?
When you run out of your medication, you refill it through a pharmacy. When you run out of refills, a licensed healthcare provider has to renew your prescription.
You can request a remote prescription renewal through Amazon One Medical On-Demand Care. Your provider will send any new prescriptions to a U.S. pharmacy of your choice. You pay for the medication when you pick it up or have it delivered.
Can I get mental health treatment through Amazon One Medical On-Demand Care?
No. You can't see a mental health provider for behavioral therapy, psychiatry, counseling, coaching, clinical social work, or other mental health specialties through Amazon One Medical On-Demand Care. For mental health care, you'll need to see a primary care provider or a mental health care provider for guidance.
If you've taken a medication for depression or anxiety within the past 4 days, you can request a prescription renewal through On-Demand Care, but your provider won't adjust or initiate medication.
Your On-Demand Care provider won't renew prescriptions for stimulants like Adderall for ADHD, benzodiazepines like Xanax, antipsychotics like quetiapine (Seroquel) or aripiprazole (Abilify), mood stabilizers like lithium, or nerve pain medications like gabapentin (Neurontin) or pregabalin (Lyrica).
What depression and anxiety medications can be renewed through On-Demand Care?
When medically appropriate, your Amazon One Medical On-Demand Care provider may renew prescriptions for the following psychotropic medications:
• Buproprion (Wellbutrin)
• Buspirone (Buspar)
• Citalopram (Celexa)
• Desvenlafaxine (Pristiq)
• Duloxetine (Cymbalta)
• Escitalopram (Lexapro)
• Fluoxetine (Prozac)
• Hydroxyzine (Vistaril)
• Levomilnacipran (Fetzima)
• Mirtazapine (Remeron)
• Paroxetine (Paxil)
• Propranolol (Inderal)
• Sertraline (Zoloft)
• Venlafaxine (Effexor XR)
• Vilazodone (Viibryd)
• Vortioxetine (Trintellix)
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.
We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.
Amazon does not sell customers’ personal information, including PHI.

About anxiety treatment

What's the difference between normal worries and an anxiety disorder?
We all feel anxiety from time to time: It’s a normal human response to stress. It’s common to feel nervous or anxious when under pressure at work or school, when having trouble in a relationship, or when faced with difficult news or a tough decision. Occasional feelings of anxiety can help us to respond to a truly dangerous situation and help focus our attention where it’s needed.
Anxiety disorders, on the other hand, involve worry that’s persistent or out of proportion to the situation. Anxiety disorders impact a person’s ability to function in daily life and can lead a person to avoid circumstances that might trigger their anxiety.
What are the different types of anxiety disorders?
There are several different types of anxiety disorders, with generalized anxiety disorder, panic disorder, and specific phobias being among the most common.
Generalized anxiety disorder (GAD) causes persistent worry about a variety of things, like work or school responsibilities, family, other relationships, health, or day-to-day tasks. Beyond feelings of worry or nervousness, GAD can cause physical symptoms like tight muscles, fatigue, and sleep problems. GAD symptoms occur on most days for a period of at least a few months and can make it challenging to get through daily activities.
Panic disorder causes sudden and intense surges of anxiety and physical symptoms, which can include symptoms like a fast heartbeat or palpitations, chest tightness, nausea, shaking, dizziness, sweating, abdominal pain, or difficulty breathing. These panic attacks can have a clear trigger or may seem to come out of nowhere. Fear can feel overwhelming during a panic attack, and a person may worry that they could lose control or die. Because panic attacks cause such intense feelings, a person with panic disorder will worry about having future panic attacks and may avoid situations that they think could trigger an attack.
Specific phobias cause extreme fear of situations or objects that are unlikely to be dangerous. For example, a person may have a phobia of heights, specific animals (like dogs or spiders), needles or medical procedures, flying on an airplane, being enclosed in an elevator, or being in water. A person with a phobia may feel intense fear despite understanding that they aren’t in danger and may go out of their way to avoid situations that trigger this fear.
How are anxiety disorders diagnosed?
To diagnose an anxiety disorder, a healthcare provider will ask about your symptoms, how those symptoms affect your daily life, and any life circumstances related to the anxious feelings. Your provider will also ask questions about your health history, including medications you take regularly, alcohol or drug use, and any other medical or mental health conditions you’ve been diagnosed with. Your provider may also do a physical exam or order lab work if they think that an underlying health condition could be playing a role in your anxiety symptoms.
How is anxiety treated, and what tools or habits can help to manage anxiety?
In treating anxiety, your provider will help you to understand how anxiety disorders function and will share information about lifestyle changes and self-help resources for anxiety. Self-help tools might include journaling or self-guided cognitive behavioral therapy (CBT) programs. Lifestyle changes could include reducing caffeine, avoiding alcohol or drug use, quitting smoking, getting regular physical activity, and following best practices for restful sleep.
If your anxiety symptoms aren’t controlled with lifestyle changes and self-help tools alone, your provider may recommend psychotherapy (counseling), medication, or both.
Why kinds of medications are used to treat anxiety?
There are many medications available to treat anxiety, including generalized anxiety disorder and panic disorder. For frequent or daily symptoms, SSRIs (selective serotonin reuptake inhibitors) are a common choice. These medications are thought to reduce anxiety by increasing levels of serotonin, a chemical messenger that helps nerve cells in the brain communicate with each other.
If you can’t take an SSRI or treatment with an SSRI isn’t effective, your provider has several other types of daily medications to choose from. Your provider could also prescribe a short-term, as-needed medication if symptoms of anxiety are very severe, but certain as-needed medications for anxiety (like benzodiazepines) come with significant risks. Your provider will focus on working with you to find a daily medication that prevents those more severe symptoms of anxiety.
Will I need an anxiety prescription?
A primary care provider can determine if you need prescription medication to treat your anxiety symptoms. If your care plan includes a prescription, you'll be asked to select a pharmacy. You can send it to your preferred pharmacy or select Amazon Pharmacy to get your medications delivered right to your door.
How long does it take for anxiety treatment to work?
There isn’t one best medication for everyone when it comes to treating anxiety, and finding the right treatment plan can take time. Your provider will be there to support you through the process and will help you understand what to expect at each step along the way.
If you’re starting a daily medication for anxiety, it’s normal for it to take a few weeks before you start to notice the benefits. In addition, your provider will likely prescribe a low dose and then work with you to increase your medication gradually. This approach (called titration) reduces early side effects, which normally improve over time as your body adjusts to the medication, but it means that it will take some time to get to the right dose for you.
If treatment still isn’t working after a few weeks on a higher dose, your provider may recommend trying a different medication.
How can I tell if my symptoms are due to anxiety or could be a sign of an emergency?
Anxiety symptoms can feel scary - especially symptoms of a panic attack, which can include a racing heart, chest pain or tightness, and shortness of breath. Though a panic attack isn’t dangerous, the symptoms can mimic serious conditions like a heart issue or breathing problem, and it’s common to wonder if you might need emergency medical care.
If you’re familiar with your panic symptoms and how to get through a panic attack, you probably don’t need to go to the hospital. But if you’re experiencing symptoms for the first time or if the symptoms feel different from past panic attacks, it’s best to contact your healthcare team, or go straight to the emergency room if you can’t get in touch with a provider right away.
How can I talk to others about my anxiety?
As common as anxiety disorders are, it can still feel difficult to talk with those closest to you about anxiety and how it impacts your life. You may worry about how a loved one will react or how well they’ll understand what you’re going through, but opening up to the people closest to you can be a path to more care and support. Consider what time and place would feel most comfortable for the conversation, and think about preparing some talking points ahead of time.
The people who care about you will likely want to know what they can do to help, and you may want to prepare some suggestions for how they can support you. If you aren’t sure how to start the conversation with a loved one, your primary care provider or a mental health provider can help you get ready.
Clinical sources
1. Melaragno A. J. (2021). Pharmacotherapy for Anxiety Disorders: From First-Line Options to Treatment Resistance. Focus (American Psychiatric Publishing), 19(2), 145–160.