Healthcare just got less painful

Book same/next-day appointments at offices near you, plus get 24/7 On-Demand Care for help with:
Smiling Amazon One Medical healthcare provider

Two options to get care

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
*These appointments will be billed to you or your insurance
Membership
Pay-per-visit
Services
Common conditions
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Select Rx renewal
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Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
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Message with your care team
On demand
14-day
Payment
Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
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white x in a grey circle
Cost for on-demand virtual care
Included in the membership
From $29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
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Learn more details via our FAQs

Prime | One Medical is best for

Complementing In-Person Visits with 24/7 On-Demand Care
Starting new chats with your care team, anytime, anywhere in the U.S.
Easily requesting new prescriptions and renewals
You can still book Scheduled In-Person and Video Visits, but they are not included in membership and are billed to you or your insurance.

$99

/year
Up to
50% savings
with Prime

On-Demand Care is best for

Self-pay treatment – insurance not accepted or needed
Quick treatment of common conditions
Fast care by direct message or video
FSA/HSA eligible
Prices vary by condition. Prices subject to change. Direct Message Care availability varies by state.

What would you like help with?

More ways we can help you

Looking for primary care, pediatrics, chronic condition care, or mental health support? See additional One Medical services

More ways we can help you

Looking for primary care, pediatrics, chronic condition care, or mental health support? See additional One Medical services
Amazon One Medical logo

Get trusted care for

your child

Connect with family care providers for secure telehealth treatment for children ages 2-11.* No waiting rooms, no hassle.
*Care is managed by parents and legal guardians
Mom plays with her sick child after getting virtual care from Amazon One Medical
Already purchased One Medical membership on Amazon? See membership benefits ›
WHY CHOOSE MEMBERSHIP?

Get ongoing support for your healthcare needs

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Complement Scheduled In-Person Visits with 24/7 On-Demand Care*
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Start new chats with your care team, anytime, anywhere
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Easily request new prescriptions and renewals
A One Medical clinician talks with a patient in a wheelchair inside of a One Medical office
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One Medical accepts insurance like a typical doctor’s office

*You can still book Scheduled In-Person and Video Visits, but they are not included in membership and are billed to you or your insurance.
Become a member and book a visit in the One Medical app
Amazon One Medical On-Demand Care patient gets telehealth treatment on his phone
ON-DEMAND CARE

Just want one-time virtual care?

Day or night, you can request one-time virtual care from Amazon One Medical to find treatment for 30+ common conditions.
Prices vary by condition. Prices subject to change. Direct Message Care availability varies by state.
Quick treatment of common conditions
Fast care by direct message or video
Self-pay treatment – insurance not accepted or needed
FSA/HSA eligible

How On-Demand Care works

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Answer some questions
Choose a condition you need help with, answer some questions, and connect with a provider through direct message or video.
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Get a care summary
Your provider will determine what's medically appropriate for you and send any prescriptions to a pharmacy of your choice.
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14 days to follow up
You'll have unlimited follow-up messaging with your provider for 14 days after you receive your care summary.

Frequently asked questions

Why people love One Medical

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What members are saying

Get virtual care fast