Quit smoking

Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers two types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are currently available for $29 in 34 states.

To see your Pay-per-visit options, first choose your state.

Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.

If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.

If your provider didn't include refills with a prescription when they sent your treatment plan through Pay-per-visit, you'll need to start a new one-time virtual visit to request another prescription.

There are many reasons why a provider may decide that prescription refills aren't medically appropriate. For example, they may want to assess how well a medication is working and whether or not it needs to be adjusted before you continue with the same treatment.

Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

In addition to using the established smoking cessation therapies recommended by a licensed healthcare provider, it can help to set a quit date. Once you have this quitting smoking timeline, you can gradually lower your tobacco intake as you approach the day you smoke your final cigarette or vape. You can start drug therapy before or on this quit date.

And if you relapse, as many people do, keep trying until you've quit for good. Sometimes staying on smoking cessation medication for a few extra weeks can help you accomplish your goal.

Symptoms of nicotine withdrawal may include irritability, trouble sleeping, anxiety, difficulty concentrating, restlessness, depression, and increased appetite.

(But before you decide that you don't want to deal with these symptoms, remind yourself that the side effects of smoking include lung disease, emphysema, cancer, and heart disease.)

The more dependent you are on tobacco products, the worse you're likely to feel when you quit. For example, a social smoker might not experience any physical symptoms of nicotine withdrawal, while someone who always smokes within the first 30 minutes of waking up may need extra support for the first few days or weeks.

Symptoms of nicotine withdrawal tend to be worse within the first 3 days after quitting tobacco, and then go away after 3 or 4 weeks.

If you're allergic to latex, you can use a latex-free nicotine patch. Be sure to notify your Amazon One Medical provider of your allergy so they can prescribe the appropriate treatment.