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With your membership you can:

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Convenient prescription refill and renewal requests
View a summary and action items after your visit, and directly message your care team
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Wegovy pen, Zepbound pen, and Mounjaro pen

Request a GLP-1 prescription renewal for weight loss

Out of refills of a GLP-1 medication like Wegovy or Zepbound? Visit with a telehealth provider about renewing a weight loss prescription you've taken within the past 2 weeks.

How it works

Start your visit
Get a virtual visit at your convenience 24/7—no appointment needed.
Connect with a licensed provider
Review your health concern or treatment request with a telemedicine provider.
Get telehealth treatment
Receive your personalized care plan. If appropriate, prescriptions are sent to your pharmacy or delivered to your door with Amazon Pharmacy (if eligible).
Smiling One Medical provider delivers telehealth care

Is online GLP-1 prescription renewal right for me?

You're 18-64
You're out of refills of a GLP-1 medication you were prescribed for weight loss
You’ve taken your medication within the past 2 weeks and don’t need to change (titrate) your dose
Your prescription doesn't require a prior authorization from your insurance company
You don't need a prescription for a compounded medication
You're not pregnant or nursing
Woman losing weight with GLP-1 medication walks around sunny neighborhood
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Message visit is not available in some states
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Total price varies based on the visit type, medication (if prescribed), and payment method

Common injectable GLP-1 medications

Injectable GLP1 icon
GLP-1s (glucagon-like peptide 1 receptor agonists)
GLP1s can be prescribed to manage weight or type 2 diabetes.
• Dulaglutide (Trulicity)
• Liraglutide (Victoza, Saxenda)
• Semaglutide (Wegovy, Ozempic)
• Tirzepatide* (Mounjaro, Zepbound)
*Dual GIP/GLP-1 receptor agonist

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Frequently asked questions

About Amazon One Medical

What are your telehealth options for weight loss treatment?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.
If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care via the One Medical app at no extra cost, no matter where you live in the United States.
If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available from $49 in all 50 states and D.C. Message-only visits are available from $29 in 36+ states.*
To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.
*State availability varies by condition. Prices subject to change.
Where are scheduled visits available? Is there a One Medical office near me?
In-Office Visits are scheduled appointments with the provider of your choice. Remote Visits are scheduled, virtual appointments with the provider of your choice and are available in U.S. states where One Medical offices are located.
One Medical currently has primary care doctors' offices in or around the following locations:
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Atlanta, GA
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Austin, TX
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Boston, MA
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Chicago, IL
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Columbus, OH
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Connecticut
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Dallas-Ft. Worth, TX
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Houston, TX
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Los Angeles, CA
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Miami-Ft. Lauderdale, FL
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New Jersey
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New York
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Orange County, CA
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Phoenix, AZ
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Portland, OR
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Raleigh-Durham, NC
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San Diego, CA
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Seattle-Tacoma, WA
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San Francisco Bay Area, CA
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Washington D.C. Metro Area (DMV) and Northern Virginia
In-Office and Remote Visits are not included in membership and are billed to you/your insurance; copays and deductibles may apply.
Find out more about One Medical locations, including One Medical Seniors offices, on the location page.
Can I use my health insurance for Amazon One Medical Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.
If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What will I need to renew my GLP-1 prescription through Amazon One Medical Pay-per-visit?
To request a 28-day virtual prescription renewal through Amazon One Medical Pay-per-visit, you'll need to upload an image of your most recent GLP-1 prescription. Your provider will accept a photo of the prescription label or a screenshot from your medical records.
You'll also need to provide your current height and weight, as well as how much you weighed when you first began GLP-1 treatment.
What's the virtual prescription renewal policy at Amazon One Medical Pay-per-visit?
Your Pay-per-visit provider will consider many factors when determining if a prescription is medically appropriate. For example, they may want to know how long it's been since you've:
• Taken your medication
• Seen your regular primary care provider
• Had appropriate lab testing
• Had your last prescription renewal through Pay-per-visit*
When you request a prescription renewal, you'll need to provide an image of your last prescription. Your provider will accept a photo of the prescription label or a screenshot from your medical records. The image must clearly show your name, the name of the medication, the dose, the directions, and the date the prescription was written.
There may be a limit to the number of renewal requests that a provider can evaluate in a one-time virtual visit. Providers will not renew prescriptions that require a prior authorization from your insurance company.
*Virtual prescription renewals may be limited to one or two within a 12-month period.
What's the difference between a renewal and a refill?
When you run out of your medication, you refill it through a pharmacy. When you run out of refills, a licensed healthcare provider has to renew your prescription.
You can request a remote prescription renewal through Amazon One Medical. Your provider will send any new prescriptions to a U.S. pharmacy of your choice. You pay for the medication when you pick it up or have it delivered.
What happens if my provider can't diagnose or treat my health issue through Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
Can I communicate with a provider after I get my Pay-per-visit treatment plan?
Yes. When you use Pay-per-visit, you can message with One Medical providers within your personal dashboard for an additional 2 weeks (14 days) at no extra cost. This complimentary communication window allows you time to:
• Ask follow-up questions about any prescriptions or over-the-counter medications in your treatment plan
• Connect with a provider if you think your treatment needs to be adjusted
• Tell a provider if you're experiencing side effects from your medication
• Tell a provider if there's an issue getting your prescription from the pharmacy
• Let the One Medical care team know that you're feeling better
Your secure, HIPAA-compliant message will be received by the first available provider, who will be able to review your visit’s treatment plan and any follow-up correspondence. If you still need treatment adjustments or have questions after the 14-day communication window, you'll need to start a new visit.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.
We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.
Amazon does not sell customers’ personal information, including PHI.

About GLP-1s for weight loss

How does a GLP-1 help you lose weight?
When treatment is appropriate, a GLP-1 (glucagon-like peptide-1) medication like semaglutide (Wegovy) can help you lose weight through several clinical pathways:
• Slows down stomach emptying, helping you feel full longer
• Reduces your appetite by acting on brain centers that control hunger
• Helps regulate your blood sugar levels
• Decreases food cravings ("food noise") and overall caloric intake
What's the difference between a GLP-1 medication and a "GLP-1 supplement" for weight loss?
GLP-1 medications like semaglutide (Wegovy) and tirzepatide (Zepbound) are FDA-approved prescription drugs that have been evaluated for safety and efficacy. They require a prescription and medical supervision from licensed healthcare providers.
"GLP-1 supplements" that claim to be appetite suppressants or weight loss aids are unregulated, non-prescription products that haven't been as widely researched as prescription medication, and are not FDA-approved for weight loss treatment.
How do GLP-1s quiet "food noise"?
GLP-1 medications can help reduce "food noise" (persistent and intrusive thoughts about food and eating) by:
• Altering brain signaling pathways related to food reward and cravings
• Reducing the hormone ghrelin (often called the "hunger hormone")
• Decreasing emotional eating triggers
• Helping to regulate appetite centers in the brain
• Making food less preoccupying in daily thoughts
Many patients report feeling more in control of their eating decisions and less obsessed with food while taking GLP-1s.
What are the common side effects of GLP-1 treatment?
Common GLP-1 side effects reported by patients include:
• Nausea
• Vomiting
• Diarrhea
• Constipation
• Stomach pain
• Headache
• Fatigue
Most of these gastrointestinal side effects are mild to moderate and often improve over time, after the body has gotten used to a higher (titrated) dose of medication.
People taking GLP-1s should also be monitored for:
• Muscle loss
• Excessive weight loss
• Injection site reactions
Who is eligible for GLP-1 treatment for weight loss?
A licensed healthcare provider may prescribe a GLP-1 medication like liraglutide or semaglutide for chronic weight management if you're:
• Obese (have a BMI ≥30kg/m²)
• Overweight (have a BMI ≥27 kg/m²) and have at least one related health issue (like hypertension or obstructive sleep apnea)
But some underlying health issues can rule out GLP-1 treatment. These include:
• Personal or family history of medullary thyroid cancer
• History of multiple endocrine neoplasia syndrome type 2
• Severe inflammatory bowel disease or gastroparesis
• Pancreatitis
• Active gallbladder disease
• Severe kidney disease (eGFR < 30mL/min on lab work)
If you're not eligible for GLP-1 treatment, you can talk to a healthcare provider about alternative weight loss therapies.
What are the other potential health benefits of taking a GLP-1 for weight loss?
In addition to weight loss, studies have suggested numerous potential health benefits of GLP-1s, including:
• Improved blood sugar control
• Reduced cardiovascular risk
• Better blood pressure management
• Lower LDL cholesterol
• Reduced inflammation
With over 40% of American adults now qualifying as obese, targeted weight loss drugs like GLP-1s are becoming an increasingly important treatment option to lower health risks associated with obesity.
Will I regain weight if I stop taking my GLP-1?
Research shows that weight regain is common after stopping GLP-1 medications, but the rate and amount of regain varies by individual.
If you and your healthcare provider decide to gradually reduce your dose of GLP-1 or stop taking the medication altogether, studies show that you can minimize your potential weight regain by:
• Continuing healthy eating habits developed during treatment
• Maintaining regular physical activity
• Monitoring your weight regularly
Why can't I lose weight without medication?
Obesity is complex disease, and traditional methods of controlling it (like diet, exercise, and other behavioral interventions) aren't always effective. Genetics, social determinants of health, comorbidities, many other factors can reduce the likelihood that lifestyle approaches alone will be successful. In these cases, GLP-1s show great promise as an adjunctive therapy.
Can I renew a compounded GLP-1 medication through Amazon One Medical Pay-per-visit?
If you're already taking a compounded medication for weight loss, your Amazon One Medical provider can translate your customized formulation into a standard dose that can be filled by a standard pharmacy. But they won't write a prescription for a compounded medication.
What if I need a prior authorization for my GLP-1 medication?
Amazon One Medical Pay-Per-Visit doesn't currently support completing Prior Authorizations (PA) from insurance. If your insurance coverage requires a PA to get your medication refilled, you should work with your original prescriber to get it completed.
Can I get weight loss pills through Amazon One Medical Pay-per-visit?
No. This Pay-per-visit online renewal service is only for GLP-1 medications, not weight loss pills like phentermine-topiramate (Qsymia), naltrexone-bupropion (Contrave), phentermine (Adipex-P), or orlistat (Xenical).
What's the best GLP-1 diet?
For specific guidance on what to eat while taking GLP-1s, talk to your healthcare provider. But in general, experts recommend:
• Focusing on protein-rich foods
• Eating smaller portions
• Staying hydrated
• Including fiber-rich vegetables in your meal plans
Clinical sources
1. Gul, U., Aung, T., Martin, M., Farrukh, D. N., Shah, P. C., Lovely, Z. S., Marroquín León, E., Alansaari, M., Maini, S., Fariduddin, M. M., Ullah, A., & Nazir, Z. (2024). A Comprehensive Review of the Role of GLP-1 Agonists in Weight Management and Their Effect on Metabolic Parameters Such as Blood Glucose, Cholesterol, and Blood Pressure. Cureus, 16(12), e76519.
2. Long B, Pelletier J, Koyfman A, Bridwell RE. GLP-1 agonists: A review for emergency clinicians. Am J Emerg Med. 2024 Apr;78:89-94.
3. Yanovski SZ, Yanovski JA. Approach to Obesity Treatment in Primary Care: A Review. JAMA Intern Med. 2024 Jul 1;184(7):818-829.
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