Pay-per-visit
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Amazon health services
One Medical Pay-per-visit
Best for one-off telehealth visits from $29 (varies by state)
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Your account has an Amazon One Medical Membership

On-demand care for this condition is included with membership

With your membership you can:

Get 24/7 on-demand care via Video Chat or Treat Me Now
Convenient prescription refill and renewal requests
View a summary and action items after your visit, and directly message your care team
Go to One Medical
Continue without membership
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Visit with a provider for same-day sinus infection (sinusitis) treatment

/message visit/video visit

How it works

Start a visit
Get a virtual visit at your convenience 24/7—no appointment needed.
Meet with a trusted provider
A licensed provider will assess your concerns and recommend treatment.
Get treatment
Treatment for common conditions. If needed, prescriptions are sent to your pharmacy or delivered to your door with Amazon Pharmacy.
Stay connected
Receive personalized care plan, and get continued support from providers.
Smiling One Medical provider delivers telehealth care
Reclining woman reaches for tissue from tissue box next to couch

What is a sinus infection?

A sinus infection, also known as sinusitis or acute rhinosinusitis (ARS), is an inflammation of the sinuses that’s caused by a virus or bacteria.
When your sinuses are infected, it means that fluid has built up in the air cavities around your nasal passages. This makes it harder for your nose and sinuses to clear out dust and debris, leading to uncomfortable symptoms like facial pain or pressure.

What are sinus infection symptoms?

• Facial pain or pressure
• Headache
• Nasal congestion
• Postnasal drip

Is Pay-per-visit right for me?

You're 18-64
You’ve had fewer than 3 sinus infections in the past 12 months
You haven't already taken antibiotics for your symptoms
You're not experiencing ear pain, difficulty hearing, or a heavy cough
You’ve had your symptoms for less than a month

Common sinus infection medications

Your Amazon One Medical provider will determine which (if any) sinus infection treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. The cost of your prescribed medication may be covered by health insurance.
Pill bottle icon
Allergy tablets
• Fexofenadine (Allegra)
• Loratadine (Claritin)
Pill bottle icon
Cough relief
• Benzonatate (Tessalon Perles)
• Guaifenesin (Mucinex)
Pill bottle icon
Antibiotics
Only prescribed in a small percentage of cases
• Amoxicillin-clavulanate (Augmentin)
Nasal spray icon
Nasal spray
• Fluticasone (Flonase)
• Intranasal ipratropium
Pill bottle icon
Oral pain relievers
• Acetaminophen (Tylenol)
• Ibuprofen (Advil)

Conditions that can have similar symptoms

Woman in white t-shirt touches painful throat on teal background

Cough, cold, flu & strep throat

If your symptoms came on gradually and you have cold symptoms like body aches, you might have a respiratory infection.
Get cold & flu treatment ›
Young woman with dark hair coughs and places her hand on chest on teal background

COVID-19

If you've tested positive for COVID-19, you can find out if you're eligible for Paxlovid.
Get COVID-19 treatment ›
Woman hides face with bouquet of orange and yellow flowers on teal background

Seasonal allergies

If you're sneezing and have red or itchy eyes, you might be experiencing allergic rhinitis.
Get allergy treatment ›
Online doctor smiles at telehealth patient from mobile phone

Not sure where to start?

For a one-time fee of $59, a Pay-per-visit telemedicine provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.
Get urgent virtual care ›

Frequently asked questions

About Amazon One Medical

What are your telehealth options for sinus infection (sinusitis) treatment?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.
If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.
If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available from $49 in all 50 states and D.C. Message-only visits are available from $29 in 36+ states.*
To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.
*State availability varies by condition. Prices subject to change.
Can I use my health insurance for Amazon One Medical Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.
If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
Can I communicate with a provider after I get my Pay-per-visit treatment plan?
Yes. When you use Pay-per-visit, you can message with One Medical providers within your personal dashboard for an additional 2 weeks (14 days) at no extra cost. This complimentary communication window allows you time to:
• Ask follow-up questions about any prescriptions or over-the-counter medications in your treatment plan
• Connect with a provider if you think your treatment needs to be adjusted
• Tell a provider if you're experiencing side effects from your medication
• Tell a provider if there's an issue getting your prescription from the pharmacy
• Let the One Medical care team know that you're feeling better
Your secure, HIPAA-compliant message will be received by the first available provider, who will be able to review your visit’s treatment plan and any follow-up correspondence. If you still need treatment adjustments or have questions after the 14-day communication window, you'll need to start a new visit.
What if I want to refill my medication?
If your provider didn't include refills with a prescription when they sent your treatment plan through Pay-per-visit, you'll need to start a new one-time virtual visit to request another prescription.
There are many reasons why a provider may decide that prescription refills aren't medically appropriate. For example, they may want to assess how well a medication is working and whether or not it needs to be adjusted before you continue with the same treatment.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.
We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.
Amazon does not sell customers’ personal information, including PHI.

About sinus infection treatment

What's the best medicine for sinusitis?
The best medicine for sinusitis (inflammation of the sinuses) depends on what's causing the infection. Almost all sinus infections are caused by viruses, which don't respond to antibiotics. Your provider may prescribe antibiotics for a sinus infection that's determined to be bacterial.
If you’ve had sinusitis symptoms (like sinus headache, facial pressure, and nasal congestion) for less than a week, it may be too early to tell what's causing the inflammation. Your Amazon One Medical provider may then take a wait-and-see approach, recommending over-the-counter (OTC) treatments during this time. If your symptoms don't improve, antibiotics might be appropriate.
Clinical sources
1. Rosenfeld, R. M., Piccirillo, J. F., Chandrasekhar, S. S., Brook, I., Ashok Kumar, K., Kramper, M., Orlandi, R. R., Palmer, J. N., Patel, Z. M., Peters, A., Walsh, S. A., & Corrigan, M. D. (2015). Clinical practice guideline (update): adult sinusitis. Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery, 152(2 Suppl), S1–S39. Retrieved from https://aao-hnsfjournals.onlinelibrary.wiley.com/doi/10.1177/0194599815572097
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