Genital herpes treatment

Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are available for $29 in 36+ states.*

To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.

*State availability varies by condition.

Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.

If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.

If your provider didn't include refills with a prescription when they sent your treatment plan through Pay-per-visit, you'll need to start a new one-time virtual visit to request another prescription.

There are many reasons why a provider may decide that prescription refills aren't medically appropriate. For example, they may want to assess how well a medication is working and whether or not it needs to be adjusted before you continue with the same treatment.

Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

Genital herpes is usually caused by herpes simplex virus type 2 (HSV-2), but you can also get herpes on the penis, vagina, or anus from HSV-1. This happens through oral-genital contact with someone who has oral herpes.

According to the World Health Organization (WHO), 13% of people aged 15-49 have genital herpes. Women are almost twice as likely as men to get it. Once you're infected, the virus stays in your neurons and can be reactivated throughout your life.

The most effective way to prevent the spread of genital herpes is to abstain from sexual activity. If you choose to be sexually active, make sure sexual contact includes a latex barrier like a condom or a dental dam. These precautions also reduce your risk of getting HIV, which is three times more likely to infect someone who already has HSV-2.

Your body can transmit the virus even when you're not having an outbreak. This is called "shedding." Your body sheds more virus during an outbreak, so it's best to avoid sexual contact at that time.

If your sexual partner doesn't have genital herpes, taking daily antiviral medicine can help prevent you from giving herpes to your partner, even if you don’t have symptoms.

Because recurring genital herpes outbreaks are caused by the reactivation of a virus, you can help prevent outbreaks by taking care of your immune system. Getting the recommended amounts of sleep and exercise, eating healthy food, and keeping your stress levels down can help defend your body against all kinds of illness, including HSV-2.