Pay-per-visit
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Amazon health services
One Medical Pay-per-visit
Best for one-off telehealth visits from $29 (varies by state)
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Your account has an Amazon One Medical Membership

On-demand care for this condition is included with membership

With your membership you can:

Get 24/7 on-demand care via Video Chat or Treat Me Now
Convenient prescription refill and renewal requests
View a summary and action items after your visit, and directly message your care team
Go to One Medical
Continue without membership
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Visit with a provider for same-day rosacea treatment

/message visit/video visit

How it works

Start a visit
Get a virtual visit at your convenience 24/7—no appointment needed.
Meet with a trusted provider
A licensed provider will assess your concerns and recommend treatment.
Get treatment
Treatment for common conditions. If needed, prescriptions are sent to your pharmacy or delivered to your door with Amazon Pharmacy if eligible.
Stay connected
Receive personalized care plan, and get continued support from providers.
Smiling One Medical provider delivers telehealth care
Smiling woman with rosacea symptoms sits in armchair in front of indoor plant

What are the symptoms of rosacea?

Rosacea is a chronic skin condition characterized by redness in the center of the face (cheeks, nose, forehead, and chin). It can be diagnosed by the following facial features:
• A classic flushing pattern that periodically gets worse
• Skin thickening
• Visible blood vessels (spider veins)
• Inflamed bumps or pus-filled bumps
• Burning or stinging
• Swelling
• Dry appearance
Rosacea can also cause eye irritation and eyelid swelling, which is called ocular rosacea. Any eye involvement should be evaluated in person by a primary care provider or an ophthalmologist (eye doctor).

Is Pay-per-visit right for me?

You're 18-64
You're experiencing rosacea symptoms like redness and noticeable small blood vessels on your cheeks, nose, forehead, or chin
You're not experiencing redness in or around your eyes (ocular rosacea) or vision changes

Commonly prescribed rosacea treatments

Your Amazon One Medical provider will determine which (if any) rosacea treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of your prescribed medication may be covered by health insurance.
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Topical antibiotics
• Erythromycin gel
• Metronidazole cream (Metrocream)
• Metronidazole gel (MetroGel)
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Benzoyl peroxide
Topical antiseptic available in prescription strength as 5% cream (Epsolay)
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Sulfacetamide-sulfur
Available in prescription strength as 10% sulfacetamide sodium / 5% sulfur face wash (Avar)
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Azelaic acid 15%
(Azelex, Finacea)
Prescribed as a foam or gel
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Brimonidine
(Mirvaso)
Prescription rosacea gel that shrinks blood vessels
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Ivermectin 1% cream
(Soolantra)
Prescription antiparasitic agent that acts against Demodex mites and reduces inflammation
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Oxymetazoline
(Rhofade)
Prescription rosacea cream that can treat facial redness

More care for your skin

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Anti-aging & anti-wrinkle skin care

Prescription retinoid creams can fade acne scars and age spots.
Get anti-aging treatment ›
Woman scratches at an itchy rash on her neck on teal background

Rash & skin infections

Connect with a provider about rosacea and other skin issues.
Get skin treatment ›
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Acne

Breakouts can be even more distressing for adults than for teens.
Get clinical acne treatment ›
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Not sure where to start?

For a one-time fee of $59, a Pay-per-visit telemedicine provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.
Get urgent virtual care ›

Frequently asked questions

About Amazon One Medical

What are your telehealth options for rosacea treatment?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.
If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care via the One Medical app at no extra cost, no matter where you live in the United States.
If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers 2 types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available from $49 in all 50 states and D.C. Message-only visits are available from $29 in 36+ states.*
To see your Pay-per-visit options for this condition, start a one-time virtual visit and choose your state.
*State availability varies by condition. Prices subject to change.
Can I use my health insurance for Amazon One Medical Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.
If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
Can I communicate with a provider after I get my Pay-per-visit treatment plan?
Yes. When you use Pay-per-visit, you can message with One Medical providers within your personal dashboard for an additional 2 weeks (14 days) at no extra cost. This complimentary communication window allows you time to:
• Ask follow-up questions about any prescriptions or over-the-counter medications in your treatment plan
• Connect with a provider if you think your treatment needs to be adjusted
• Tell a provider if you're experiencing side effects from your medication
• Tell a provider if there's an issue getting your prescription from the pharmacy
• Let the One Medical care team know that you're feeling better
Your secure, HIPAA-compliant message will be received by the first available provider, who will be able to review your visit’s treatment plan and any follow-up correspondence. If you still need treatment adjustments or have questions after the 14-day communication window, you'll need to start a new visit.
What if I want to refill my medication?
If your provider didn't include refills with a prescription when they sent your treatment plan through Pay-per-visit, you'll need to start a new one-time virtual visit to request another prescription.
There are many reasons why a provider may decide that prescription refills aren't medically appropriate. For example, they may want to assess how well a medication is working and whether or not it needs to be adjusted before you continue with the same treatment.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.
We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.
Amazon does not sell customers’ personal information, including PHI.

About rosacea

What causes rosacea?
Experts have identified a number of underlying factors that may contribute to rosacea:
• Immune system dysfunction
• Microorganisms like Demodex mites living under the skin
• Hyperreactive vascular system
• Genetics
• Ultraviolent (UV) light
What can trigger rosacea symptoms?
• Sun exposure
• Hot or cold weather
• Hot drinks
• Spicy foods
• Alcohol
• Exercise
• Irritation from certain skin care products
• Psychological stressors
• Certain types of medication
• Menopause
Is there a cure for rosacea?
There's no cure for rosacea, but the condition can be controlled with self-help measures and FDA-approved rosacea medications.
To manage the skin condition, it's important to identify your rosacea triggers. It may help to track your flare-ups in a diary.
What are some natural strategies for reducing facial redness?
• Apply a cold compress to face or neck
• Drink iced coffee or tea (instead of hot)
• Stay out of the sun
• Use natural anti-inflammatories like chamomile or turmeric
• Wear green-tinted foundation
Clinical sources
1. Ebbelaar, C. C. F., Venema, A. W., & Van Dijk, M. R. (2018). Topical Ivermectin in the Treatment of Papulopustular Rosacea: A Systematic Review of Evidence and Clinical Guideline Recommendations. Dermatology and therapy, 8(3), 379–387.
2. National Rosacea Society. (2019). National Rosacea Society. Rosacea.org - National Rosacea Society. https://www.rosacea.org/
3. Thiboutot, D., Anderson, R., Cook-Bolden, F., Draelos, Z., Gallo, R. L., Granstein, R. D., Kang, S., Macsai, M., Gold, L. S., & Tan, J. (2020). Standard management options for rosacea: The 2019 update by the National Rosacea Society Expert Committee. Journal of the American Academy of Dermatology, 82(6), 1501–1510.
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