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On-Demand Care for this condition is included with membership

With your membership you can:

Get 24/7 On-Demand Care
Convenient prescription refill and renewal requests
View a summary and action items after your treatment, and directly message your care team
Woman in bath towel touches eczema symptom of dry skin

Eczema treatment

Share your symptoms with Health AI and get treatment from a provider if appropriate.

How it works

Check-in with Health AI
Complete a check-in with the help of Health AI.
Discuss with a provider
Review your health concern or treatment request with a One Medical provider via message.
Get treatment
Receive your care plan. If appropriate, prescriptions are sent to your pharmacy and, if you use Amazon Pharmacy, delivered to your door (if eligible).
Smiling One Medical provider delivers telehealth care

Common eczema (atopic dermatitis) treatments

Your Amazon One Medical provider will determine which (if any) eczema treatment is medically appropriate for you or your child based on symptoms and health history. If medication is prescribed, your provider will send the prescription to your preferred pharmacy. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of any prescribed medication is not included with the treatment cost and may be covered by health insurance.
Oral (systemic) steroids, injectables, and immunotherapy aren't available through On-Demand Care, and providers won't prescribe topical calcineurin inhibitors to children.
Topical icon

Topical corticosteroids

Steroid creams and ointments work on the skin to activate its natural protections. Steroids are classified based on how strong they are, ranging from the least potent (Class VII) to the most potent (Class I).
• Betamethasone
• Clobetasol propionate
• Desonide
• Fluocinolone
• Fluocinonide
• Halobetasol
• Hydrocortisone
• Mometasone
• Triamcinolone acetonide
Topical icon

Lotions/emollients

Over-the-counter (OTC) moisturizers, especially those that are allergen-free and oil-rich, can help protect the skin barrier.
• Aquaphor
• Aveeno
• CeraVe
• Cetaphil
• Eucerin
• Gold Bond
• Lubriderm
• Vaseline
Topical icon

Topical calcineurin inhibitors (TCIs)

These prescription eczema medications work directly on the immune system to control a chemical that can lead to eczema flare-ups.
• Pimecrolimus (Elidel)
• Tacrolimus (Protopic)
Topical icon

Oral antihistamines

OTC antihistamines can relieve itchy skin caused by eczema, a symptom that may be worse at night.
• Diphenhydramine (Benadryl)
• Fexofenadine (Allegra)
• Loratadine (Claritin)
Red-headed child with eczema symptoms embraces her mother

Can I get eczema treament for my child?

Yes, if you are a parent or legal guardian who can manage care for the child. Your child must be between ages 2 and 11 years old.
Eczema is a common condition in children, primarily occurring in the face, hands, and leg, but can also be in other locations. Eczema in children is caused by a sensitive skin barrier and an overactive immune response, which can be triggered by things like dry skin, irritants, allergies, or stress. Treatment for eczema typically includes a topical corticosteroid, along with keeping the skin hydrated and avoiding triggers.
Eczema can be easily confused for other skin conditions, especially in children. Speaking with a healthcare provider is the best way to confirm the condition and establish a treatment plan.
Male healthcare provider examines patient’s eczema symptoms on elbow during clinical visit

What causes eczema symptoms?

The itchy, dry, and red skin that characterizes eczema (atopic dermatitis) is caused by a defective skin barrier. Our skin keeps in moisture and keeps out micro-invaders from the environment, but this function can be dysregulated when someone has eczema. Experts still aren’t sure why this happens.

How do you treat eczema flare-ups?

Eczema flare-ups are generally treated with anti-inflammatory therapies like topical steroids. Healthcare providers may also recommend over-the-counter antihistamines like Benadryl to reduce itchiness.
But eczema care is also about preventing flare-ups through moisturizing your skin regularly and avoiding common triggers like fragrant soap or detergent, wool fabric, and temperature extremes.

Frequently asked questions

About eczema

About eczema care for children

What kind of online treatments can I request for my child?
At this time, parents and legal guardians can request treatments for their children aged 2 through 11 years old for the following health conditions through Amazon One Medical On-Demand Care (formerly Pay-per-visit):
Clinical sources
1. Hill, D. A., & Spergel, J. M. (2018). The atopic march: Critical evidence and clinical relevance. Annals of allergy, asthma & immunology : official publication of the American College of Allergy, Asthma, & Immunology, 120(2), 131–137.
2. Lopez, D. J., Lodge, C. J., Bui, D. S., Waidyatillake, N. T., Abramson, M. J., Perret, J. L., Su, J. C., Erbas, B., Svanes, C., Dharmage, S. C., & Lowe, A. J. (2022). Establishing subclasses of childhood eczema, their risk factors and prognosis. Clinical and experimental allergy : journal of the British Society for Allergy and Clinical Immunology, 52(9), 1079–1090.
3. National Eczema Association. (2013). National Eczema Association. https://nationaleczema.org/
4. Weidinger, S., & Novak, N. (2016). Atopic dermatitis. Lancet (London, England), 387(10023), 1109–1122.