Woman touches the rosacea rash on her cheek; male healthcare provider takes a woman's blood pressure measurement with BP cuff; online doctor smiles at telehealth patient from mobile phone

Rosacea

Frustrated by your rosacea symptoms? Prescription medications can reduce facial redness.
Get care from Amazon One Medical with a one-time virtual visit or become a member to easily book an in-office appointment.
Explore ways to get care

Membership

Best for
• Booking same/next-day appointments* at offices near you with the app
• Booking primary care visits* for mental health, preventive care, chronic conditions, and more in states where we have offices
• 24/7 on-demand virtual care for quick treatment of common conditions, anywhere in the U.S. at no extra cost.
• Major insurance accepted for in-office and remote visits*

Pay-per-visit

Best for
• Quick treatment of common conditions
• Care by message or video**
• Self-pay visits – no insurance accepted or needed
• FSA/HSA eligible
Membership
Pay-per-visit
Services
Common conditions
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Select Rx renewal
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Access
How to access care
One Medical app
Onemedical.com
Amazon.com
Schedule visits, in-office or remote*
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Message with your care team
On demand
14-day
24/7 on-demand virtual care via message** and video
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Payment
Membership fee
$9/mo or $99/yr for Prime members
$199/yr for non-Prime members
No membership fee
Prime membership required
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Cost for on-demand virtual care
Included in the membership
$29 or $49
Insurance
Accepted for scheduled visits
Not accepted
FSA/HSA eligible
Accepted for scheduled visits
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*These appointments will be billed to you or your insurance
**Messaging via Pay-per-visit is only available in 34 states
Learn more details via our FAQs

Get help for rosacea and other health concerns

$9

/month

$99

/year
45% savings
with Prime
There’s no nearby One Medical office based on your address
But you can still access 24/7 on-demand care with the One Medical app
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Book same/next day in-office appointments via the app
Scheduled visits (in-office/remote) billed to your insurance separately (cost sharing applies). One Medical accepts most insurance.
For $9/month, you can
• Book same/next day appointments at offices near you with the One Medical app
• Get 24/7 on-demand virtual care via video or messaging
• Send and receive secure messages with your care team
• Easily request prescription refills and renewals

Quickly treat rosacea with 24/7 virtual care

$29
/message visit
$49
/video visit
*Messaging is not available in some states
• Self-pay visits - insurance not accepted or needed, FSA/HSA eligible
• Fast care - no appointment necessary
• Prime not required
• Your health data is secure and protected by our practices and by law
How it works
1. Choose a condition you need help with, answer some questions, and connect with a provider through message or video
2. Pick up any prescribed medication at a pharmacy of your choice or have it delivered
3. You have 14 days to follow up with the provider on any questions you may have
Amazon Clinic is now Amazon One Medical
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What are the symptoms of rosacea?

Rosacea is a chronic skin condition characterized by redness in the center of the face (cheeks, nose, forehead, and chin). It can be diagnosed by the following facial features:
• A classic flushing pattern that periodically gets worse
• Skin thickening
• Visible blood vessels (spider veins)
• Inflamed bumps or pus-filled bumps
• Burning or stinging
• Swelling
• Dry appearance
Rosacea can also cause eye irritation and eyelid swelling, which is called ocular rosacea. Any eye involvement should be evaluated in person by a primary care provider or an ophthalmologist (eye doctor).

Is Pay-per-visit right for me?

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You're 18-64
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You're experiencing rosacea symptoms like redness and noticeable small blood vessels on your cheeks, nose, forehead, or chin
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You're not experiencing redness in or around your eyes (ocular rosacea) or vision changes

Commonly prescribed rosacea treatments

Your Amazon One Medical provider will determine which (if any) rosacea treatment is medically appropriate for you based on your symptoms and health history. If you're prescribed medication, pick it up at a pharmacy of your choice. Choose Amazon Pharmacy for free delivery and transparent Prime pricing. The cost of your prescribed medication may be covered by health insurance.
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Topical antibiotics
• Erythromycin gel
• Metronidazole cream (Metrocream)
• Metronidazole gel (MetroGel)
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Benzoyl peroxide
Topical antiseptic available in prescription strength as 5% cream (Epsolay)
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Sulfacetamide-sulfur
Available in prescription strength as 10% sulfacetamide sodium / 5% sulfur face wash (Avar)
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Azelaic acid 15%
(Azelex, Finacea)
Prescribed as a foam or gel
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Brimonidine
(Mirvaso)
Prescription rosacea gel that shrinks blood vessels
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Ivermectin 1% cream
(Soolantra)
Prescription antiparasitic agent that acts against Demodex mites and reduces inflammation
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Oxymetazoline
(Rhofade)
Prescription rosacea cream that can treat facial redness

More care for your skin

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Acne

Breakouts can be even more distressing for adults than for teens.
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Anti-wrinkle skin care

Prescription retinoid creams can treat acne scars, age spots, and wrinkles.
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Rash and skin infections

Connect face-to-face with a healthcare provider about rosacea and other skin issues.
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Not sure where to start?

For a one-time fee of $49, a One Medical provider can diagnose and treat common health complaints, renew prescriptions, and answer your questions in real time. Restrictions apply.

Frequently asked questions

About Amazon One Medical

What are my telehealth options for this condition?
Amazon One Medical offers multiple ways to get care from the comfort of your own home.

If you're a One Medical member and you live in a state where One Medical has offices, you can schedule Remote Visits with One Medical providers, which are billable to you or your health insurance. As a member, you can also get 24/7 on-demand virtual care with Treat Me Now or Urgent Video Chat via the One Medical app at no extra cost, no matter where you live in the United States.

If you're not a One Medical member, you can start a one-time virtual visit with Pay-per-visit. Pay-per-visit offers two types of telehealth for Amazon customers: video visits and message-only visits. Video visits are available for $49 in all 50 states and D.C. Message-only visits are currently available for $29 in 34 states.

To see your Pay-per-visit options, first choose your state.
Can I use my health insurance for Pay-per-visit?
Amazon One Medical doesn't accept health insurance for Pay-per-visit care. You can submit a claim to your insurance provider for reimbursement, but we can’t guarantee they’ll reimburse you for your one-time virtual visit.

If you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. Amazon Pharmacy accepts most insurance plans. For other pharmacies, please talk with your pharmacy directly about insurance coverage. The cost of medication isn’t included in the cost of your visit.
What happens if my provider can't diagnose or treat my health issue through Amazon One Medical Pay-per-visit?
If your provider can’t diagnose or treat your health issue through Pay-per-visit, they may recommend that you see a primary care provider or a specialist for in-person care. If that happens, you won't be charged.
How does Amazon One Medical protect my health information?
Amazon One Medical protects customers’ protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure.

We’re committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. We maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts.

Amazon does not sell customers’ personal information, including PHI.

About rosacea

What causes rosacea?
Experts have identified a number of underlying factors that may contribute to rosacea:
• Immune system dysfunction
• Microorganisms like Demodex mites living under the skin
• Hyperreactive vascular system
• Genetics
• Ultraviolent (UV) light
What can trigger rosacea symptoms?
• Sun exposure
• Hot or cold weather
• Hot drinks
• Spicy foods
• Alcohol
• Exercise
• Irritation from certain skin care products
• Psychological stressors
• Certain types of medication
• Menopause
Is there a cure for rosacea?
There's no cure for rosacea, but the condition can be controlled with self-help measures and FDA-approved rosacea medications.

To manage the skin condition, it's important to identify your rosacea triggers. It may help to track your flare-ups in a diary.
What are some natural strategies for reducing facial redness?
• Apply a cold compress to face or neck
• Drink iced coffee or tea (instead of hot)
• Stay out of the sun
• Use natural anti-inflammatories like chamomile or turmeric
• Wear green-tinted foundation
Clinical sources
1. Ebbelaar, C. C. F., Venema, A. W., & Van Dijk, M. R. (2018). Topical Ivermectin in the Treatment of Papulopustular Rosacea: A Systematic Review of Evidence and Clinical Guideline Recommendations. Dermatology and therapy, 8(3), 379–387. Retrieved from https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6109029/
2. National Rosacea Society. (2019). National Rosacea Society. Rosacea.org - National Rosacea Society. https://www.rosacea.org/
3. Thiboutot, D., Anderson, R., Cook-Bolden, F., Draelos, Z., Gallo, R. L., Granstein, R. D., Kang, S., Macsai, M., Gold, L. S., & Tan, J. (2020). Standard management options for rosacea: The 2019 update by the National Rosacea Society Expert Committee. Journal of the American Academy of Dermatology, 82(6), 1501–1510. Retrieved from https://pubmed.ncbi.nlm.nih.gov/32035944/